Salma Zaher
Gatineau,QC
Summary
Dynamic leader with a proven track record at Caron Chaussures, adept in team leadership and problem-solving. Excelled in creating high customer satisfaction levels and fostering employee growth. Skilled in developing comprehensive financial plans at Desjardins, demonstrating exceptional customer service and team development abilities.
Work History
Supervisor of Operations
Caron Chaussures
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
Financial Security Advisor
Desjardins
- Maintained strict confidentiality regarding all client information, adhering to industry regulations and ethical standards.
- Managed a diverse portfolio of clients, adapting services to address unique requirements and preferences.
- Developed comprehensive financial plans for clients, addressing their short-term and long-term goals.
Foreman
Steakhouse
- Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
- Maintained a safe working environment through adherence to safety protocols and regular site inspections.
- Checked equipment to determine if maintenance was required.
Education
Bachelor - Finance
Bachelor - Finance
Skills
- Team leadership
- Customer service
- Team development
- Conflict resolution
- Problem-solving
- Employee motivation
Languages
French
Native or Bilingual
English
Full Professional
Arabic
Native or Bilingual
Spanish
Full Professional
Timeline
Supervisor of Operations - Caron Chaussures
Financial Security Advisor - Desjardins
Foreman - Steakhouse
La Cité, Le Collège D'arts Appliqués Et De Technol - Bachelor , Finance
Université De Québec Trois Rivières - Bachelor, Finance
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