RAVNEET KAUR
Brampton,Ontario
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organization.
Overview
2
2
years of professional experience
Work History
Supervisor of Operations
National Logistics Services
Mississauga , ON
03.2022 - Current
- Devised processes to boost long-term business success and increase profit levels.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety, and compliance.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
Operations Support
National logistics services
Mississauga, ON
08.2021 - 03.2022
- Supervised, coordinated and scheduled all warehouse tasks, overall hands on supervision and management of building
- Analyzed and planned work flow required in the WMS for the completion of daily work load
- Checked, adjusted and actively monitor progress and metrics of daily activities physically and systematically for areas of responsibility
- Ensured that Standard Operating Procedures (SOP) are followed and that Key Performance Indicators are achieved by the team
- Resolved work issues and recommend measures to improve productivity
- Trained staff on all job duties, safety procedures and company policies
- Assessed employees using approved performance management processes and coaching techniques, while providing fair and consistent feedback
- Established methods to meet work schedules and coordinate work activities with employees
- Ensured workers understand and adhere to all company policies and procedures
- Identified , investigated, corrected and documented potential safety concerns
- Investigated accidents, complete accident reports and ensure preventive actions are implemented
- Identified areas of improvement in support of Operational Excellence initiatives in collaboration with the team
- Requisition materials and supplies from/with Site Manager
- Worked with other shifts supervisors to ensure correct staffing levels and compliance with policies and procedures are maintained
- Conducted and effectively communicated through daily tailgates with employees
- Recommended personnel actions such as hiring and promotions
- Act as a front line hands on leader willing and capable to coach and support staff with the completion of daily activities
- Familiar with better inventory control management practices and concepts
- Managed all Material Handling Equipment safety and compliance
- Provided coaching and on the job training to ensure that employees are capable of meeting individual performance goals and are cross trained to maximize their contribution to the company and provide backup support when needed
- Proactively investigated and resolved operational issues as they develop
- Prepared all department documentation
- Ensured computer peripherals and RF scanners are working accurately and make arrangements for its maintenance if needed
- Knowledge about wave planning.
- Created and maintained well-organized electronic and hard copy files to support business processes.
- Collaborated with operations team to provide excellent customer service and foster positive work environment.
- Performed administrative duties and prepared operational procedures to assist operations support manager.
- Participated in operations team meetings to coordinate and assign project management tasks.
- Prevented and minimized processing errors by analyzing trends and implementing feedback from managers.
- Gathered, organized and input information into digital database.
- Maintained database systems to track and analyze operational data.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Merchandise Processor
National Logistics Services
Mississauga, ON
02.2021 - 08.2021
- Prioritized and organized tasks to efficiently accomplish service goals
- Identified needs of customers promptly and efficiently
- Protected clients' rights by maintaining confidentiality of personal and financial information
- Assisted with customer requests and answered questions to improve satisfaction
- Presented clean and sanitized vehicle to customers for utmost satisfaction
- Traced missing material and shipments through vendor and customer communications
- Prepared work orders, bills of lading or shipping orders to route materials
- Added warehouse identification tags to incoming merchandise and stored on correct shelves
- Input tracking information into WMS using handheld devices.
Education
Logistics And Supply Chain Management
Canadore College of Applied Arts And Technology
04.2022
Agribusiness Management
Fanshawe College of Applied Arts And Technology
09.2020
BACHELORS - AGRICULTURE
Punjab Agriculture University
05.2019
Skills
- Data Management
- Problem Resolution
- First Aid/CPR
- Team Building
- Team Management
- Planning & Organizing
- Supervision & Leadership
- Good Work Ethic
- Microsoft Office
- Customer Service
- Active Listening
- Critical Thinking
- Good at Multi-Tasking
- Can work Independently and in a team environment
- Quality controls
- Technical Skills
- Knowledge of Microsoft Office
- Advanced Knowledge of WMI
- Staff Management
- High-Pressure Environments
- Mergers and Acquisitions Knowledge
- Policy and Procedure Implementation
- Systems Implementations
- Supply Chain Distribution
- Staff Training
- Schedule Oversight
- Productivity Improvement
- Financial and Cash Flow Analyses
- Team Leadership
Timeline
Supervisor of Operations
National Logistics Services
03.2022 - Current
Operations Support
National logistics services
08.2021 - 03.2022
Merchandise Processor
National Logistics Services
02.2021 - 08.2021
Logistics And Supply Chain Management
Canadore College of Applied Arts And Technology
Agribusiness Management
Fanshawe College of Applied Arts And Technology
BACHELORS - AGRICULTURE
Punjab Agriculture University
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