SALIHA REHMAN
Oshawa,Ontario
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
COMPANY
01.2021 - 04.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
Bachelor of Science - HEALTH SCIENCES
UNIVERSITY OF HEALTH SCIENCES
PAKISTAN10.2016
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Communication
Languages
English
Full Professional
Timeline
Customer Service Representative
COMPANY
01.2021 - 04.2023
Bachelor of Science - HEALTH SCIENCES
UNIVERSITY OF HEALTH SCIENCES
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