Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sameera Nilanka

Toronto,ON

Summary

Proven track record in enhancing operational efficiency and passenger satisfaction at TBM Service Group and Beck Taxi. Excelled in vehicle maintenance and customer service, significantly contributing to TTC's safety standards. Demonstrates strong work ethic and patience, ensuring top-notch service recovery and adherence to safety protocols.

Overview

6
6
years of professional experience

Work History

SERVICE PERSON

TBM Service Group Contracted by TTC
08.2020 - Current

As a Service Person at the Toronto Transit Commission (TTC), I am responsible for ensuring the readiness and operational efficiency of transit buses. This involves transporting buses from the yard to the service line, conducting essential maintenance tasks, fueling, performing detailed inspections, and ensuring cleanliness. My role is critical in maintaining the high standards of safety and service that TTC is known for.

Taxi Driver

Beck Taxi
03.2019 - 08.2020
  • Drove safely and obeyed traffic laws to avoid accidents and injuries.
  • Checked oil, fuel and other fluid levels to keep vehicles in good working condition and avoid breakdowns.
  • Navigated difficult driving conditions safely, prioritizing passenger well-being at all times.
  • Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.

Education

Master of Arts - Marketing And Innovation

Anglia Ruskin University
London, UK
04.2016

Bachelor of Arts - Bachelor’s in Business And Marketing Strategy

London School of Marketing
London, UK
09.2015

Skills

  • Strong Work Ethic
  • Patience and composure
  • Service recovery
  • Customer Service

Languages

English
Sirlankan

Timeline

SERVICE PERSON

TBM Service Group Contracted by TTC
08.2020 - Current

Taxi Driver

Beck Taxi
03.2019 - 08.2020

Master of Arts - Marketing And Innovation

Anglia Ruskin University

Bachelor of Arts - Bachelor’s in Business And Marketing Strategy

London School of Marketing
Sameera Nilanka