Motivated and dependable individual seeking a responsible and challenging position within a progressive company where my skills and strong work ethic can contribute to growth and success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Jersey City
Edmonton, Alberta
01.2021 - Current
Provide excellent customer service and sales support.
Maintained organized displays and assisted with inventory management.
Bilingual Technical Support Representative
Teleperformance
Edmonton, Alberta
01.2023 - 08.2024
Provided technical support to English and French-speaking clients.
Resolved technical issues efficiently through phone and digital communication.
Delivered exceptional customer service while troubleshooting software and hardware problems.
Warehouse Worker
Civeo
Fort McMurray, Alberta
03.2021 - 09.2021
Handled stock preparation and warehouse organization efficiently.
Traffic Control Flagger
Diversified
Edmonton, Alberta
01.2020 - 03.2021
Directed and controlled traffic in construction zones and road work areas ensuring safety and smooth traffic flow.
Cashier
McDonalds
Edmonton, Alberta
01.2018 - 01.2020
Handled cash and credit transactions accurately and efficiently.
Followed proper procedures for safe food preparation and inventory management.
Education
Bachelor of Science - Nursing
University of Alberta
Edmonton, None
04-2027
High School Diploma -
J. Percy Page
Edmonton, AB
06-2020
Skills
Fluent in English and French (written and spoken)
Strong technical troubleshooting and support skills
Excellent communication and active listening skills
Team-oriented and quick to learn new skills
Critical thinking and problem-solving abilities
Excellent memory and attention to detail
Digital literacy and adaptability
Ability to lift heavy objects and perform physically demanding tasks
Positive and professional approach to customer service
Effective communicator with individuals of all ages