SALAM SAADE
Sackville,NB
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
6
6
years of professional experience
Work History
Volunteer
MAGMA
05.2024 - Current
- Assisted with special events and programs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Promoted environmental awareness with educational workshops and hands-on activities.
Assistant - Remote
Style by SIWAR Studio
03.2024 - 06.2024
- Contributed to positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered 20 incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
Crew Member
McDonald's
05.2023 - 06.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Manager
McDonald's
06.2024 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Army Special Forces
Solider Army
05.2018 - 01.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
License Business with Management -
Arab Open University
06.2022
BT-3 / Accounting -
Sheikh KHALIL Hussein Institute
07.2017
Skills
- Microsoft Office
- Trello Software
- Project Management
- Communication
- Account Management
- Relationship Management
- Teamwork
- Problem-Solving
- Interpersonal
- Positive Attitude
- Budget Administration
- Schedule Management
Languages
English
French
Arabic
Accomplishments
- Honored with “Most Promising Person of the Year 2023”. From McDonald’s
Timeline
Manager
McDonald's
06.2024 - Current
Volunteer
MAGMA
05.2024 - Current
Assistant - Remote
Style by SIWAR Studio
03.2024 - 06.2024
Crew Member
McDonald's
05.2023 - 06.2024
Army Special Forces
Solider Army
05.2018 - 01.2023
License Business with Management -
Arab Open University
BT-3 / Accounting -
Sheikh KHALIL Hussein Institute
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