Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Sakshi Parikh

Greater Sudbury,ON

Summary

Knowledgeable Technical Intern with quality-driven and methodical approach to completing daily tasks and solving complex problems. Excellent communication and analytical abilities.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Customer Service Representative

Tim Hortons
01.2023 - Current

I was in charge of the evening shift.

  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Education

High School Diploma -

Cambrian College of Applied Arts And Technology
Greater Sudbury, ON
04.2024

Skills

  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking
  • Computer Proficiency
  • Data Entry
  • Customer Relations
  • Problem Resolution

Languages

English
Full Professional

Certification


  • Certified , OSIsoft.Learning - September to December (3rd Semester 2023)

http://verify.skilljar.com/c/z3xh74ski9ar

http://verify.skilljar.com/c/dvwtdq5r46qy

http://verify.skilljar.com/c/2fehyho7mamo

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http://verify.skilljar.com/c/z2frbvywyize

http://verify.skilljar.com/c/iavwjfv4oy9b

Timeline

Customer Service Representative

Tim Hortons
01.2023 - Current

High School Diploma -

Cambrian College of Applied Arts And Technology

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Sakshi Parikh