Sakshi Malhotra
Brampton,ON
Summary
Dedicated customer service and administrative professional with experience in front desk operations, Auto parts and Accounting.Proficient in office tools & data organization with a strong ability to learn fast and quickly adapts to new systems and procedures.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
Synkro Automotive
North York, ON
01.2026 - Current
- Answering incoming calls for parts orders or questions.
- Schedule service appointment and Manage incoming and outgoing mail and packages.
- Assist with data entry, filing and general office administration tasks.
- Received and logged incoming deliveries of parts into inventory system.
- Utilized OEM and aftermarket catalogs to order parts and manage core returns or warranties efficiently.
Front Desk Administrator
Airport Mazda of Toronto
Missisauga, ON
07.2023 - 10.2025
- Answered and directed all incoming calls in a professional manner.
- Performed clerical duties such as licensing, recording accounts payable cheques and processing invoices by email or mail.
- Filed, faxed, and typed various documents for office organization.
- Maintained visitor logs, client databases and employee directories utilizing microsoft excel.
- Assisted with bookkeeping tasks,processed expense reports and helped onboard new employees.
- Scheduled appointments and managed front desk calendar.
Customer Service Representative
FedEx
Missisauga, ON
01.2023 - 06.2023
- Delivered professional support to customers via phone.
- Resolved customer concerns regarding shipments, billing, and delivery issues.
- Investigated and filed claims for lost, delayed, or damaged shipments to ensure resolution.
- Maintained comprehensive logs and records for customer interactions.
- Achieved high accuracy in data entry processes.
Line cook
Scaddabush Italian kitchen and Bar
Vaughan, Ontario
06.2021 - 11.2022
- Supported menu preparation and daily food prep, contributing to streamlined kitchen operations.
- Efficiently used industrial mixing to create larger portions of food which helps in time saving yet delivers fresh meals to guests.
- Maintained food quality, presentation, and portion control during busy service periods.
- Accommodated guest special requests and followed allergy protocol as outlined by Management.
Education
Hospitality Administration And Management
Seneca College of Applied Arts And Technology
North York09-2019
Skills
- Microsoft Excel
- Team collaboration
- Data entry
- Email management
- Interpersonal communication
- Clerical support
Timeline
Front Desk Receptionist
Synkro Automotive
01.2026 - Current
Front Desk Administrator
Airport Mazda of Toronto
07.2023 - 10.2025
Customer Service Representative
FedEx
01.2023 - 06.2023
Line cook
Scaddabush Italian kitchen and Bar
06.2021 - 11.2022
Hospitality Administration And Management
Seneca College of Applied Arts And Technology