
Dedicated and detail-oriented professional with experience in retail banking, customer service, collections, and administrative operations. Proven ability to manage customer relationships, perform financial transactions, and maintain regulatory compliance. Strong communication, leadership, and problem-solving skills with a track record of achieving sales and service targets. Seeking opportunities in administration, banking, human resources, or supervisory roles.
Provided front desk and administrative support to residents and staff.
• Managed reservations, payments, and records.
• Handled conflict resolution and policy enforcement.
• Maintained organized documentation and reports.
Supported daily administrative and office operations.
• Prepared reports and maintained documentation.
• Assisted with employee training coordination and scheduling.
• Managed internal and external communications.
Administrative Support & Office Coordination
Data Entry, Documentation & Reporting
Customer Service & Client Relations
Calendar Management & Scheduling
Microsoft Office (Excel, Word, Outlook, PowerPoint)
CRM & Financial Systems
KYC, AML & Regulatory Compliance Communication & Problem Solving