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Saksham Vasudev
Vernon,BC
Summary
Client-focused IT professional with co-op experience in frontline technical support, network maintenance, and hardware/software troubleshooting. Proven ability to provide effective user training and support in fast-paced environments. Combines technical knowledge (Java, C#, MySQL) with strong interpersonal skills, a focus on problem-solving, and a commitment to team collaboration.
Overview
3
3
years of professional experience
Work History
Food Service Supervisor
McDonald's
St. Stephen, New Brunswick
09.2024 - 10.2025
- Supervised and trained staff on service standards and safety protocols, demonstrating strong training and mentoring skills.
- Coordinated shift activities and monitored inventory, ensuring high attention to detail and organizational efficiency.
Line Cook
Cactus Club Cafe
Surrey, British Columbia
05.2024 - 08.2024
- Quickly identified and resolved kitchen challenges, such as inventory shortages or equipment malfunctions, maintaining consistent quality during high-demand periods.
- Mastered a diverse range of cooking techniques and menu items, demonstrating an ability to learn quickly and maintain high standards.
Swing Sous Chef
Earls Kitchen + Bar
Vancouver, British Columbia
06.2022 - 06.2024
- Led and mentored a diverse team of kitchen staff, fostering a collaborative, team-player environment.
- Conducted regular training sessions to ensure high performance and continuous professional growth among team members.
- Coordinated kitchen operations during shifts, managing workflow and resources to ensure efficiency and consistency.
Frontline IT Support (Co-op)
Douglas College
New Westminster, British Columbia
09.2023 - 04.2024
- Resolved hardware and software issues for students, faculty, and staff with minimal disruption.
- Provided user support through advice and training to address computer system difficulties.
- Oversaw regular maintenance and upgrades of computer systems to enhance performance and security.
- Developed a solutions log for common issues to streamline support processes.
- Facilitated setup of equipment, ensuring proper installation of operating systems and software.
- Introduced innovative technologies to improve overall IT infrastructure efficiency.
Education
Associate of Science - Computer And Information Systems
Douglas College
New Westminster08-2024
Skills
- Staff training
- Inventory management
- IT troubleshooting
- System maintenance
- Workflow coordination
- Customer service
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
IntelliJ
Android Studio
Zendesk
Jira
MySQL
MS Office
Java
HTML
CSS
Python
Java Script
MongoDB
Timeline
Food Service Supervisor
McDonald's
09.2024 - 10.2025
Line Cook
Cactus Club Cafe
05.2024 - 08.2024
Frontline IT Support (Co-op)
Douglas College
09.2023 - 04.2024
Swing Sous Chef
Earls Kitchen + Bar
06.2022 - 06.2024
Associate of Science - Computer And Information Systems
Douglas College