Summary
Overview
Work History
Education
Skills
Timeline
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Saksham Kakkar

Langley,BC

Summary

BCCSA certified Traffic Control Person seeking a seasonal Traffic Attendant role at the Vancouver Fraser Port Authority. Committed to traffic management, safety compliance, and delivering excellent customer service in dynamic environments.

Overview

5
5
years of professional experience

Work History

Parking Attendant

Canuck Sports & Entertainment
  • Direct vehicle and pedestrian traffic flow for VIP guests, customers, and stakeholders, ensuring seamless parking experiences at Canucks events
  • Maintain clear communication with teams and customers, resolve potential issues, and promote safety.

Greefic Traffic Control

06.2023 - Current
  • Guide vehicles and heavy equipment within an industrial setting, adhering to strict safety standards
  • Collaborate with on-site teams to enforce traffic control plans and prevent potential safety incidents.

Customer Service Representative

Wipro
08.2022 - 03.2023
  • Provide outstanding customer support, effectively resolving inquiries and upholding customer satisfaction
  • Demonstrate adaptability with diverse customer needs while maintaining high service levels.

Customer Service Executive

Big Bazaar
03.2019 - 11.2019
  • Assisted customers with product selection, transactions, and inquiries in a fast-paced retail environment
  • Managed customer concerns and complaints with a focus on timely resolution.

Education

Post-Degree Diploma in Computer Information Systems -

02.2024

Bachelor’s degree in Computer Applications -

01.2022

Skills

  • BCCSA certified Traffic Control Person (TCP)
  • Traffic management and direction with a strong emphasis on safety compliance
  • Customer-focused problem-solving, handling difficult situations with professionalism
  • Ability to adapt to changing requirements and follow safety protocols precisely
  • Effective team collaboration and coordination abilities
  • Availability for flexible shifts including weeknights, weekends, and holidays
  • Issue identification and resolution
  • Policy Enforcement

Timeline

Greefic Traffic Control

06.2023 - Current

Customer Service Representative

Wipro
08.2022 - 03.2023

Customer Service Executive

Big Bazaar
03.2019 - 11.2019

Parking Attendant

Canuck Sports & Entertainment

Post-Degree Diploma in Computer Information Systems -

Bachelor’s degree in Computer Applications -

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Saksham Kakkar