Cleaned up litter in designated areas as needed throughout shift.
Enforced rules regarding illegal or improper parking of vehicles.
Processed cash transactions accurately and promptly while adhering to all cash handling procedures.
Directed traffic flow within the lot as needed to maintain safety and orderliness.
Patrolled the lot regularly on foot and by vehicle to identify potential security issues or violations of policy.
Issued tickets to vehicles parked illegally or beyond specified time limits.
Maintained accurate records of daily transactions using computerized systems.
Collected payments for parking fees from customers.
Resolved conflicts between customers in a professional manner.
Assisted other staff members with various duties as requested by management.
Reported any suspicious activity observed in the lot immediately to management.
Maintained clean facility by sweeping parking areas and removing waste.
Managed parking and traffic control to facilitate vehicle flow in assigned area.
Provided customer service and information, answered questions and gave directions.
Patrolled parking areas and monitored car safety to prevent theft and damage.
Assigned numbered tags to customers and vehicles.
Directed drivers to parking spots.
Amusement Ride Operator
Calaway Park
Calgary, AB
05.2024 - 10.2024
Assisted in the development of game rules and regulations.
Operated emergency stop buttons when needed in case of an incident or malfunctioning ride.
Assisted with crowd control during peak periods of attendance.
Provided customer service by answering questions about rides and attractions.
Checked tickets for validity before allowing access to the attraction.
Assisted guests with boarding, exiting and seating on amusement rides.
Demonstrated safe operating procedures for all rides, ensuring that riders followed instructions carefully.
Ensured the rides were in proper working order before allowing passengers to board.
Reported any suspicious activity or potential hazards immediately to management team.
Trained new employees on the operation of each ride and its safety protocols.
Responded promptly to guest complaints in a professional manner.
Interacted with guests in a friendly manner while providing directions or assistance as required.
Verified that guests meet minimum height requirements before allowing them to board certain rides.
Greeted customers and assisted them with ride safety rules.
Performed minor repairs on amusement park equipment when necessary.
Collected ride tickets and tracked number of patrons each day.
Cleaned rides to mitigate spread of germs by wiping down handles and removing trash.
Handled guest inquiries and resolved complaints regarding ride experiences.
Customer Service Cashier
Mac Donald
Calgary, Alberta
07.2024 - 08.2024
Assisted co-workers with tasks as needed to ensure smooth operations of the store.
Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
Resolved customer complaints in a professional manner.
Verified that all coupons were valid prior to processing them into the system.
Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
Processed credit card transactions accurately and efficiently.
Balanced cash drawers at the end of each shift.
Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Processed customer payments quickly and returned exact change and receipts.
Counted and balanced cashier drawers.
Greeted customers promptly and responded to questions.
Education
High School Diploma -
Saint Joseph Elementary Junior High School
Calgary, Alberta
06-2024
Bachelor of Science - Engineering
University of Calgary
Calgary, None
Skills
Cash handling
Traffic management
Safety protocols
Customer service
Conflict resolution
Team collaboration
Emergency response
Ticket verification
Crowd control
Facility cleanliness
Guest assistance
Training new employees
Team player attitude
Self-motivated work ethic
Traffic control
Cash handling expertise
Affiliations
Hobbies: Hiking, Photography
Highlights: Played on the school basketball team, developing teamwork and leadership skills