SAJITH SYAMAPRASAD
THUNDERBAY,Ontario
Summary
Dynamic professional with extensive experience in customer service and team leadership, notably as an Assistant Store Manager at Dollarama. Proven track record in inventory management and conflict resolution, enhancing operational efficiency and customer satisfaction. Adept at training staff and driving sales through effective visual merchandising strategies.
Overview
3
3
years of professional experience
Work History
Assistant Store Manager
DOLLARAMA
Thunder Bay, Ontario
11.2022 - Current
- Support the Store Manager with daily store operations.
- Act as the manager on duty in the absence of the store manager.
- Supervise and coordinate store staff.
- Assign duties to employees and provide feedback.
- Operate a cash register. Cashier duties.
- Resolve customer concerns, issues, and inquiries.
Service Advisor
SUPERIOR HYUNDAI
Thunder Bay, Ontario
01.2024 - 02.2024
- Provided accurate estimates of repair costs, labor times and parts prices to customers.
- Followed up with existing customers regarding past services performed on their vehicles.
- Greeted customers and addressed their needs in a professional manner.
Service Advisor
THUNDER BAY MITSUBISHI
Thunder Bay, Ontario
10.2023 - 12.2023
- Provided accurate estimates of repair costs, labor times and parts prices to customers.
- Followed up with existing customers regarding past services performed on their vehicles.
- Assisted with scheduling appointments for service work to be performed on vehicles.
Dishwasher
MIKE'S ROADHOUSE
Thunder Bay, Ontario
12.2022 - 02.2023
- Stocked service areas with clean plates, bowls, cups, and other items as needed.
- Filled out daily logs regarding temperature readings of dishwashers as required by health department regulations.
- Swept and mopped floors in the kitchen area at regular intervals throughout shift.
Customer Service Representative
CIRCLE K
Thunder Bay, Ontario
05.2022 - 11.2022
- Identified opportunities for upselling additional products or services based on customer needs.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Tire Technician
FOUNTAIN TIRE
Thunder Bay, Ontario
09.2022 - 09.2022
- Maintained cleanliness of work area at all times, including disposing of used parts properly in accordance with safety regulations.
- Maintained accurate records of all work performed in accordance with company standards.
- Cleaned wheel rims before installing new tires to ensure proper adhesion of new rubber.
Cook
KFC
Thunder Bay, Ontario
03.2022 - 06.2022
- Resolved customer complaints regarding food quality or services provided.
- Performed basic administrative duties such as inventory management, ordering supplies.
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
Education
Post Graduate Diploma - Engineering Business and Safety Management
Confederation College
Thunder Bay, ON10-2023
Bachelor of Science - Mechanical Engineering
JYOTHI ENGINEERING COLLEGE
THRISSUR, KERALA, INDIA06-2015
Skills
- Inventory management
- Employee training
- Customer service
- Sales forecasting
- Cash handling
- Visual merchandising
- Team leadership
- Conflict resolution
References
References available upon request.
Timeline
Service Advisor
SUPERIOR HYUNDAI
01.2024 - 02.2024
Service Advisor
THUNDER BAY MITSUBISHI
10.2023 - 12.2023
Dishwasher
MIKE'S ROADHOUSE
12.2022 - 02.2023
Assistant Store Manager
DOLLARAMA
11.2022 - Current
Tire Technician
FOUNTAIN TIRE
09.2022 - 09.2022
Customer Service Representative
CIRCLE K
05.2022 - 11.2022
Cook
KFC
03.2022 - 06.2022
Post Graduate Diploma - Engineering Business and Safety Management
Confederation College
Bachelor of Science - Mechanical Engineering
JYOTHI ENGINEERING COLLEGE
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