Sajid Abdul Azeez Manikkoth
Saskatoon
Summary
Experienced retail professional with a successful track record spanning over five years, progressing from sales associate to supervisory and management positions. Recognized for effective leadership abilities, consistently achieving sales goals, and creating exceptional customer experiences. Possessing strong communication skills and meticulous attention to detail, successfully motivated teams and streamlined operations to drive efficiency and productivity.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Fun Zone Arcade Clifton Hill
10.2022 - 12.2024
- Supervised a team of 18 technicians and 4 desk associates, ensuring smooth daily operations and consistent performance
- Nearly doubled sales targets within a year through improved merchandising, staff coaching, and enhanced customer engagement
- Managed inventory orders, scheduled shifts, and maintained high levels of organization on the floor
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Sales Associate (Part-Time)
Levi’s
08.2022 - 01.2023
- Assisted customers with product selection, maintained attractive displays, and supported inventory checks
- Collaborated with team members to consistently meet and surpass monthly sales goals
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Sales Supervisor
Great Wolf Lodge
12.2021 - 10.2022
- Assigned daily duties, coached team members, and managed store operations to ensure a seamless customer experience
- Responded to customer inquiries, resolved complaints, and facilitated returns to maintain satisfaction and loyalty
- Monitored daily sales performance and provided feedback to each team member.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Sales Associate
Escada Store
04.2019 - 06.2021
- Assisted customers with purchases, provided product information, and contributed to meeting storewide sales targets
- Helped maintain orderly inventory and appealing visual merchandising
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Engaged with customers to build rapport and loyalty.
Education
Business
Niagara College
Niagara-on-the-Lake, ON09-2023
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Inventory management
- Staff supervision
- Multitasking and organization
- People management
- Scheduling and timekeeping
- Warehouse organization
Languages
English
Native or Bilingual
Malayalam
Native or Bilingual
Hindi
Professional Working
Urdu
Limited Working
Timeline
Assistant Manager
Fun Zone Arcade Clifton Hill
10.2022 - 12.2024
Sales Associate (Part-Time)
Levi’s
08.2022 - 01.2023
Sales Supervisor
Great Wolf Lodge
12.2021 - 10.2022
Sales Associate
Escada Store
04.2019 - 06.2021
Business
Niagara College
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