Dedicated, Loyal and Adaptable individual with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
7
7
years of professional experience
Work History
Supervisor
Niagara Falls Fun Zone
Niagara Falls, Ontario
12.2017 - Current
Maintained optimal stock levels for all products by conducting monthly inventory checks.
Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
Delivered exceptional customer service by addressing and resolving complaints in a timely manner, ensuring satisfaction.
Responded to customer questions regarding products, prices and availability.
Trained new employees on company policies, job duties, and performance expectations.
Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
Maintained positive working relationship with fellow staff and management.
Education
High School Diploma -
Westlane Secondary School
Niagara Falls, ON
06-2020
Skills
Staff Management
Strategic Planning
Training and mentoring
Policy Enforcement
Inventory Control
Timeline
Supervisor
Niagara Falls Fun Zone
12.2017 - Current
High School Diploma -
Westlane Secondary School
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