Summary
Overview
Work History
Education
Skills
Certification
Availability
Timeline
Generic

Sajib Paul

Belleville,ON

Summary

Experienced professional in sales management, complemented by customer service expertise from Bangladesh. Demonstrated success as a cashier and store supervisor in a Canadian superstore environment. Proven ability to lead teams, drive sales growth, and deliver exceptional customer experiences. Seeking a challenging role to leverage diverse skills and contribute to organizational success.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Cashier

Moonlight Smoke and convenient shop
Surrey, BC
03.2023 - 08.2023
  • ERP/ Cash, Customer Engagement,
  • Merchandising,
  • BCLC Lottery, Photocopy/ Scan

Automotive Sales Executive

Navana Toyota 3S Center
Dhaka, Bangladesh
01.2022 - 11.2023
  • Help customers with vehicle inquiries, explaining features, specs, and prices.
  • Conduct test drives and showcase vehicle capabilities to potential customers.
  • Support senior technicians in routine maintenance, including oil changes, lubrication, and tire rotation.
  • Ensure vehicles meet safety and quality standards before delivery.
  • Provide exceptional customer service, addressing concerns promptly and maintaining accurate records.

Territory Sales Manager

Yamaha Motorcycles Bangladesh - ACI Motors Ltd.
Dhaka, Bangladesh
01.2017 - 12.2021
  • Foster relationships with dealers, distributors, and stakeholders.
  • Conduct market research for business opportunities and customer needs.
  • Manage inventory for timely product delivery.
  • Resolve customer complaints for high satisfaction.
  • Prepare and present sales reports to management.

Customer Service Officer

Multibrand Workshop Ltd.
Dhaka, Bangladesh
05.2014 - 12.2016
  • Welcome and assist customers in person, on the phone, and via email.
  • Schedule appointments for vehicle maintenance and repairs.
  • Share details about services, pricing, and timelines with customers.
  • Coordinate with technicians for accurate diagnosis and timely completion of work.
  • Resolve customer inquiries, concerns, and complaints professionally.

Education

Diploma - Automotive Power Technician & Management

Loyalist College
01.2024

Bachelor of Arts - English Literature

National University, Bangladesh
01.2012

Skills

  • Extensive skill MS Word, Excel, PPT
  • Team Leading
  • CRM Software
  • Product and Service Sales
  • Contract and Negotiation
  • Customer Service

Certification

  • Smart serve
  • Ontario security guard license
  • CPR Certificate

Availability

Fulltime (Any Shift)

Timeline

Cashier

Moonlight Smoke and convenient shop
03.2023 - 08.2023

Automotive Sales Executive

Navana Toyota 3S Center
01.2022 - 11.2023

Territory Sales Manager

Yamaha Motorcycles Bangladesh - ACI Motors Ltd.
01.2017 - 12.2021

Customer Service Officer

Multibrand Workshop Ltd.
05.2014 - 12.2016

Diploma - Automotive Power Technician & Management

Loyalist College

Bachelor of Arts - English Literature

National University, Bangladesh

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Sajib Paul