Bless Lei
Richmond,BC
Summary
Effective communicator with strong interpersonal skills, experienced in coordinating with cross-functional teams and facilitating meetings to align goals and expectations. Adept at resolving conflicts through active listening and clear communication. Skilled in delivering user training and gathering feedback to improve systems. Proven ability to serve as a bridge between the company and clients, ensuring mutual understanding and project success.
Overview
11
11
years of professional experience
Work History
Assistant Information Technology Officer
Working Family and Student Financial Assistance Agency
06.2018 - 02.2021
- Collaborated with multiple departments to align on project requirements and system needs
- Participated in cross-departmental meetings to gather input and ensure clear communication
- Resolved interdepartmental conflicts by facilitating discussions and promoting mutual understanding
- Acted as a liaison between IT and business units to ensure smooth project execution
- Supported teamwork and relationship-building across teams to achieve shared objectives
HRIS (Payroll)
Freyssinet Hong Kong Limited
10.2017 - 05.2018
- Conducted user training sessions to ensure smooth adoption of new systems and technologies
HRIS Consultant
IPL Research Ltd.
03.2015 - 09.2017
- Collected user feedback and reported issues to improve system functionality and user experience
- Conducted user training sessions to ensure smooth adoption of new systems and technologies
Analyst Programmer
Win-Growth Limited
04.2014 - 02.2015
- Conduct user training
- Prepare functional and design specification.
- Test the process of synchronization in different environments and locations.
Programmer
Samsung –Cheil Opentide
11.2013 - 04.2014
- Communicate with colleagues who are in Beijing and Korea.
- Supported teamwork and relationship-building across teams to achieve shared objectives
Programmer
IPL Research Ltd.
11.2009 - 10.2013
- Support for HRIS system with vb.net, FoxPro and MS SQL
Education
High School Diploma -
Academy of Learning Career College
Richmond, BC07-2026
Bachelor Degree - Automation and Computer aided Engineering
The Chinese University of Hong Kong
01.2009
Skills
- MS Windows
- MS word
- MS excel
- MS ppt
- User Training Skill
- Customer Support Skill
Languages
English
Professional Working
Cantonese
Native or Bilingual
Mandarin
Full Professional
Technical Skills - Skills Category
MS Windows, MS word, MS excel, MS ppt
Timeline
Assistant Information Technology Officer
Working Family and Student Financial Assistance Agency
06.2018 - 02.2021
HRIS (Payroll)
Freyssinet Hong Kong Limited
10.2017 - 05.2018
HRIS Consultant
IPL Research Ltd.
03.2015 - 09.2017
Analyst Programmer
Win-Growth Limited
04.2014 - 02.2015
Programmer
Samsung –Cheil Opentide
11.2013 - 04.2014
Programmer
IPL Research Ltd.
11.2009 - 10.2013
High School Diploma -
Academy of Learning Career College
Bachelor Degree - Automation and Computer aided Engineering
The Chinese University of Hong Kong
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