Kavi Saseetharan
Oshawa,ON
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Aunty's Recipe
03.2021 - 06.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Sales Analyst (Co-op)
Recruit For Me
01.2022 - 06.2022
- Applied sales forecasting techniques and strategic planning to verify sales and profitability of products, lines and services.
- Developed accurate sales forecasts by analyzing sales feedback and wrote reports for senior leadership.
- Gathered, organized and analyzed data, resolved discrepancies and modeled information.
- Developed tools and processes to help improve operational efficiency and enhance sales team productivity.
Voluntary Worker
Tamil Festival
08.2020 - 08.2020
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Greeted visitors, answered questions and assisted with individual needs or requests.
- Assisted with event coordination and on-site support.
Education
BBA -
University of Ontario Institute of Technology
Oshawa, ON04.2027
Skills
- Schedule Mastery
- Promotional Support
- Prioritization
- Money Handling Abilities
- Stockroom Procedures
- Retail Sales Customer Service
- Computer Proficiency
- Customer Service
- Customer Account Management
- Sales Expertise
- Store Maintenance
- POS Systems and Ordering Platforms
Timeline
Sales Analyst (Co-op)
Recruit For Me
01.2022 - 06.2022
Customer Service Representative
Aunty's Recipe
03.2021 - 06.2023
Voluntary Worker
Tamil Festival
08.2020 - 08.2020
BBA -
University of Ontario Institute of Technology
Similar Profiles
Saige MillerSaige Miller
Lead Infant Teacher at Aunty's ChildcareLead Infant Teacher at Aunty's Childcare
Khalid AfiqKhalid Afiq
Store Assistant at My Aunty's Store at Pasar MalamStore Assistant at My Aunty's Store at Pasar Malam
Gurleen KaurGurleen Kaur
Shift Manager at Aunty's KitchenShift Manager at Aunty's Kitchen
Jonathan PaduaJonathan Padua
Stand Attendant at Rogers CentreStand Attendant at Rogers Centre
Nikoula SabehNikoula Sabeh
Line Cook at Pizza VilleLine Cook at Pizza Ville