Customer Service Representative
Petro Canada
09.2021 - Current
- Maintained customer satisfaction by addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Fielded customer questions on available merchandise, sales and ongoing promotions
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Worked closely with shift manager to solve problems and handle customer concerns.
