Sajal Kumar
233 Rue Tait , Saint Laurent , Montreal ,Quebec
Summary
Proven leader and quick learner, adept in customer service and workplace safety, with a track record of enhancing team performance at different workplace . Skilled in forklift operation and maintaining food safety standards, demonstrating a commitment to excellence and teamwork.
Experienced with team management and leadership. Utilizes effective communication to motivate and guide teams. Track record of implementing strategies that enhance team performance and productivity.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Hnp Engineer Works
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Nature Touch Frozen Food
Team Leader
02.2024 - 01.2025
- Collaborated with other department leads to optimize store layout and cross-merchandising opportunities.
- Maintained compliance with company policies and industry regulations regarding food safety standards.
- Trained new employees on proper storage, handling, and display of frozen food items, resulting in a consistently well-maintained department.
- Through consistent communication with team members fostered a positive work environment promoting camaraderie and teamwork.
Diversitech
Forklift and Logistic Operations/ Team Lead
07.2024 - 12.2024
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend, and holiday shifts.
Purdy's Chocolatier
Forklift Operator/ Shipping and Receiving
04.2023 - 02.2024
- Maintained strict adherence to food safety standards during all stages of production, ensuring top-notch product quality.
- Excellent communication skills for seamless collaboration with team members and supervisors .
- Highly proficient in safe forklift operation, including precise handling of heavy loads
Education
Database Handling And Advanced Business Analytics -
Lasalle College
Vancouver, BC05-2024
Skills
- Customer service
- Maintaining cleanliness
- Catering experience
- Active listening
- Packaging
- Workplace safety
- Heavy lifting
- Quick learner
- Scheduling
- Multitasking
- Shipping and receiving
Languages
English
Full Professional
Certification
Computer Language certifications
- Java certification
- Issuing organization- NAYA BHARAT
- In year 2022.
Timeline
Diversitech
Forklift and Logistic Operations/ Team Lead
07.2024 - 12.2024
Nature Touch Frozen Food
Team Leader
02.2024 - 01.2025
Purdy's Chocolatier
Forklift Operator/ Shipping and Receiving
04.2023 - 02.2024
Customer Service Representative
Hnp Engineer Works
Database Handling And Advanced Business Analytics -
Lasalle College
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