Sajad Mithaq
Windsor,ON
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Effective Courier offering excellent skills in delivery, pickup and customer service. Pursuing similar position where focus and dedication are highly sought.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Mancini's Italian Bakery
07.2021 - 09.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Delivery Courier
Uber Eats
09.2022 - 12.2023
- Followed company policies and procedures during shift.
- Ensured safe transportation of packages with careful handling and secure storage methods.
- Navigated complex urban environments swiftly, utilizing GPS technology and advanced planning techniques for efficient route management.
- Reduced customer complaints by providing timely updates and maintaining clear communication throughout the delivery process.
Education
Bachelor of Business Administration - Finance
University of Windsor
Windsor, ON05.2026
High School Diploma -
Holy Names Catholic High School
Windsor, ON06.2022
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Punctuality
- Time Management
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Timeline
Delivery Courier
Uber Eats
09.2022 - 12.2023
Customer Service Representative
Mancini's Italian Bakery
07.2021 - 09.2022
Bachelor of Business Administration - Finance
University of Windsor
High School Diploma -
Holy Names Catholic High School
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