Saizal Gomes

Experienced the real world of business development, tech market and analysis at the world's most renowned and famous tech company, Apple Canada Inc.

• Increased sales revenue with targeted marketing campaigns and strategic product positioning.
• Collaborated with cross-functional teams to achieve project goals on time and handled challenges while multitasking.
• Enhanced customer satisfaction rates through detailed analysis of customer feedback data and subsequent improvements in service offerings.
• Worked with technical processes, facilitating knowledge sharing among team members.
• Recognized for critical thinking and fast problem solving skills here at Apple.
• Time management and work efficiency guaranteed.
• Developed strong relationships with clients through effective communication, fostering trust and satisfaction.
• Created and implemented innovative problem solving strategies to increase customer relation.
• Looked outside known experience to find solutions and produce results.
• Always a positive attitude towards everyone at the workplace.
• Known for exceeding expectations with every quarter at Apple by my managers with proven records.

• Provided outstanding customer service, addressing concerns promptly and professionally to ensure a positive shopping experience.
• Resolved customer complaints diplomatically while offering creative solutions that aligned with both client desires and company guidelines.
• Supported peer stylists with constructive feedback on wardrobe choices when collaborating on complex projects.

• Increased sales efficiency by reporting processes and development ideas.
• Studied customer relation closely.
• Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue and boosted credit card Neo Financial's sale.
• Handled inventory and managed finances.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Provided exceptional customer support, resolving complex technical issues with effective communication skills.

• Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments and arranging transportation.
• Worked closely with manager to provide effective assistance for specific aspects of business operation and company growth.
• Promoted sales by acquiring product knowledge and providing product solutions to customers.
• Increased sales by offering advice on purchases and promoting additional products.
• Managed tasks for the brand when the manager was unavailable.