Sai Yaswanth Nagineni
Montreal,QC
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Overview
1
1
year of professional experience
Work History
Financial Customer Service Representative
Alorica
08.2023 - 11.2023
- Promoted available products and services to customers during service, account management, and earned reputation for exceeding service standard goals.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Investigated and resolved customer inquiries and complaints quickly.
Logistics Assistant
DB Schenker
02.2023 - 04.2023
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Generated, distributed and filed copies of all billing paperwork.
Education
Entrepreneurship In Technology - Business Management - Entrepreneurial Enterprise
College National Et De Science And Technology
Montreal, QC08.2023
Bachelor Of Computer Applications - Computer Science
Alagappa University
Chennai12.2015
Skills
- Inventory Storage and Organization
- Health Code Requirements
- Proactive and Self-Motivated
- Customer Care
- Customer Transactions
- Customer Account Management
- Microsoft Office
- Calm and Professional Under Pressure
- Billing Adjustments and Refunds
- Customer Data Confidentiality
- Process Transactions
- Customer Inquiries
- Correcting Discrepancies
Languages
English
Native or Bilingual
Hindi
Full Professional
Telugu
Native or Bilingual
Timeline
Financial Customer Service Representative
Alorica
08.2023 - 11.2023
Logistics Assistant
DB Schenker
02.2023 - 04.2023
Entrepreneurship In Technology - Business Management - Entrepreneurial Enterprise
College National Et De Science And Technology
Bachelor Of Computer Applications - Computer Science
Alagappa University
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