Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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SAINYAM BEHL

Etobicoke,ON

Summary

Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.

Overview

12
12
years of professional experience

Work History

Financial Services Manager

Autoplanet Direct
04.2022 - Current
  • Received the award for Finance Manager of the year for the year 2022 among 17 other FSMs.
  • Processed loan applications and monitored progress from start to finish.
  • Negotiated loan terms and conditions with customers to secure best deal.
  • Identified opportunities to cross-sell and upsell loan products to customers.
  • Developed and maintained relationships with customers, lenders and other third parties.
  • Assisted customers with completing loan applications and other paperwork.
  • Explained very technical financial information to applicants in easy to understand language.

Sales Consultant

Autoplanet Direct
05.2019 - 03.2022
  • Sold over 800 cars in less than 4 years.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
  • Answered telephone and email inquiries from potential customers.
  • Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.

Manager

Subway Restaurant
06.2016 - 04.2019
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Controlled costs to keep business operating within budget and increase profits.
  • Improved marketing to attract new customers and promote business.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

LIGHT UP THE RIVERSIDE
01.2014 - 01.2015
  • Volunteering
  • Setting up the event

CENTENNIAL COLLEGE
01.2014 - 01.2015

Volunteering VICTOR

DISTRIBUTORS
01.2012 - 01.2013

Education

Associate of Applied Science - Biotechnology, Mathematics, Chemistry

Centennial College
Scarborough, ON

Skills

  • Negotiation
  • Customer Service
  • Build Customer Relationships
  • Fluent in English, Hindi, Punjabi and Urdu

Accomplishments

  • Finance Manager of the year award for the year 2022.
  • President's circle award (200+ vehicles sold) for the year 2020 and 2021.


Languages

English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Urdu
Native or Bilingual

Timeline

Financial Services Manager

Autoplanet Direct
04.2022 - Current

Sales Consultant

Autoplanet Direct
05.2019 - 03.2022

Manager

Subway Restaurant
06.2016 - 04.2019

LIGHT UP THE RIVERSIDE
01.2014 - 01.2015

CENTENNIAL COLLEGE
01.2014 - 01.2015

Volunteering VICTOR

DISTRIBUTORS
01.2012 - 01.2013

Associate of Applied Science - Biotechnology, Mathematics, Chemistry

Centennial College
SAINYAM BEHL