SAIF ALI
Dartmouth,NS
Summary
Motivated and results-oriented Retail Supervisor with 2+ years of experience overseeing daily store operations, training employees, managing inventory, supporting sales, handling customer concerns, and maintaining compliance with company policies and regulations. Strong background in team leadership, customer service, loss prevention, and operational organization. Creating a positive customer experience. Committed to achieving business goals through effective leadership, problem-solving, and consistent operational standards.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Supervisor & Clerk
Viti Met & Lager Liquor Store
New Westminster, BC
09.2023 - 06.2026
- Supervise and support daily store operations.
- Schedule, train, and mentor store employees.
- Ensure staff comply with liquor laws, age verification, and company policy.
- Resolved complex customer concerns, enhancing overall customer satisfaction.
- Oversee inventory management, ordering, and stock control.
- Conduct regular inventory counts and minimize product loss.
- Ensure merchandising and product displays meet company standards.
- Prepare daily sales reports and reconcile cash deposits.
- Executed opening and closing procedures, maintaining store security and safety protocols.
- Maintained health, safety, and cleanliness standards, ensuring compliance with regulations.
- Coordinate with vendors and delivery personnel.
- Ensured all product displays were tidy and well-organized to attract customers.
- Trained and mentored new employees to ensure they understood company policies and procedures.
- Facilitated weekly team meetings to align on tasks and project deadlines, promoting collaboration.
- Coordinated with other department supervisors to ensure smooth workflow and project alignment.
- Replenished shelves and organized inventory in backroom storage areas.
- Provided leadership, insight and mentoring to newly hired employees supplying knowledge of various company programs.
- Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
Security Guard Position
Blackbird security
Chilliwack, BC
12.2023 - 03.2025
- Monitored premises through regular patrols and CCTV surveillance
- Controlled access to building and verified visitor identification
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to alarms and emergency situations
- Executed tasks under supervision, ensuring strict adherence to security protocols.
- Identified potential security risks and recommended corrective actions.
- Documented incidents and maintained daily log entries for Blackbird Security records to support operational integrity.
- Monitored facility via CCTV while managing dispatch duties to maintain real-time situational awareness.
- Provided customer service assistance to staff and visitors in a professional manner.
Shipper/Receiver/Deburrer
Foxfab Power Solutions Inc
White Rock, BC
11.2024 - 12.2025
- Coordinated shipping and receiving operations, verifying items and maintaining organized records to ensure efficient workflow.
- Inspected shipments for accuracy and damage and confirming compliance with customer specifications to uphold quality standards.
- Verified invoices against shipped goods and resolved discrepancies.
- Prepared documentation for international shipments, ensuring compliance with customs requirements and regulations to facilitate timely delivery.
- Inspect products carefully to ensure quality and safety standards are met
- Follow strict safety procedures while handling metal materials including steel and aluminum
- Maintained cleanliness in work area to ensure safety standards.
- Updated shipping records in warehouse systems and maintained clean documentation.
- Communicated with production, warehouse, and sales teams on order status changes.
Framer
Khalsa Aid
Surrey, BC
08.2023 - 01.2024
- Assisted in building structural frames for residential/commercial buildings
- Measured, cut, and assembled wood and metal framing materials
- Read and interpreted blueprints and construction drawings
- Used tools like nail guns, saws, and levels safely and efficiently
- Ensured structures met safety standards and building codes
- Collaborated with team to successfully complete projects within deadlines
- Cut and joined wood, using precise measurements and proper techniques to create frames of different sizes
- Delivered precise framing of complex structures under tight deadlines, ensuring high-quality results.
Education
Associate of Arts -
Lasalle College
VancouverAssociate of Science -
Langara College
VancouverSkills
- Inventory management
- Staff scheduling
- Shipping coordination
- Cash reconciliation
- Loss prevention
- Safety compliance
- Team supervision
- Customer service
- Merchandising standards
- Product knowledge
Personal Information
- Driving License: Class 5 driving license
- Availability: FULL TIME
Certification
Serving it right, Security license, Class 5 driving license
KEY QUALIFICATIONS
* Team Leadership & Supervision
* Store Operations & Management
* Exceptional Customer Service & Conflict Resolution
* Sales & Merchandising
* Inventory Management & Loss Prevention
* Staff Training & Hiring
* Cash & POS Management
* Safety & Regulatory Compliance
* Shipping & Receiving
Timeline
Shipper/Receiver/Deburrer
Foxfab Power Solutions Inc
11.2024 - 12.2025
Security Guard Position
Blackbird security
12.2023 - 03.2025
Supervisor & Clerk
Viti Met & Lager Liquor Store
09.2023 - 06.2026
Framer
Khalsa Aid
08.2023 - 01.2024
Associate of Arts -
Lasalle College
Associate of Science -
Langara College