Saifullah Chowdhury

Halifax,NS

Summary

Bachelor of Science student pursuing Computer Science with a good communication skills seeks opportunity to gain hands-on experience. Outgoing and friendly with strong motivation for success. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Work History

Customer Service Representative

Concentrix

Handled customer inquiries and suggestions courteously and professionally.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Answered constant flow of customer calls with minimal wait times.
Answered customer telephone calls promptly to avoid on-hold wait times.

Fundraiser

Public Outreach

Developed impactful fundraising strategies to maximize donations and meet fundraising goals.
Planned and organized special events, solicited corporate sponsorships and set up matching gift donations to reach financial targets.
Attended events to develop professional network of potential donors.

Delivery Driver

Uber Eats

Completed on-time deliveries by choosing best and most efficient routes.
Completed rush deliveries on tight timetables to satisfy customer needs.
Delivered packages to customer doorsteps and business offices.

Education

Bachelor of Science - Computer Science

Dalhousie University

Halifax, NS

05.2025

Skills

Customer service
Team management
Problem resolution
Analytical, Multitasking
Computer skills
Leadership, Relationship building
Flexible, Organization

High-energy attitude with good communication skills
Community Advocacy
Superior Interpersonal Skills
Product Knowledge
Complaint Resolution
Order Accuracy
Quality Control

Voluntary Experience

In college, I took part in a science fair. I played a central role in planning and coordinating the event, which involved tasks such as decorating the event venue, and managing logistics. This experience has equipped me with a valuable set of skills, including leadership, project management, and mentoring abilities.
I was a member of the debate club in my school. It has allowed me to develop a wide range of skills and gain valuable insights into effective communication, critical thinking, and teamwork.

Timeline