Summary
Overview
Work History
Education
Skills
Volunteer Experience
Certification
Languages
Accomplishments
Interests
Work Availability
Work Preference
Software
Timeline
Generic
Sahithi Billa

Sahithi Billa

Toronto,Ontario

Summary

Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Customer Experience and Sales Associate

Neo Financial
08.2023 - 07.2024
  • Engaged with potential customers in a direct-to-consumer (D2C) sales role, introducing and explaining the features and benefits of financial products such as credit cards and debit cards.
  • Initiated conversations with customers, effectively communicating product details and addressing any questions or concerns to ensure a thorough understanding.
  • Closed sales by guiding customers through the decision-making process and securing their commitment to purchase.
  • Maintained post-sale relationships with customers to ensure satisfaction, answer follow-up questions, and provide ongoing support.
  • Consistently met and exceeded sales targets by delivering personalized and attentive customer service.

Programmer Analyst

Cognizant
02.2022 - 07.2023
  • Demonstrated expertise in MuleSoft, Java and related technologies, showcasing a strong technical, skill set in API development and management
  • Collaborated with cross-functional teams to understand requirements and deliver effective solutions
  • Followed agile and scrum methodologies while working on the project
  • Identified and resolved issues related to functionality, performance, and security
  • Followed industry best practices and coding standards to ensure quality
  • Stayed updated with latest advancements in software related to my project through continuous learning
  • Effectively communicated with the team to ensure common grounds and understand the scope

Digital Marketing Analyst

LnG Infotech
06.2021 - 12.2021
  • Developed and executed email campaigns while optimizing email content based on the clickthrough rates
  • Implemented LinkedIn, Instagram and Facebook Marketing strategies increasing brand visibility while monitoring (Key Performance Indicators) KPIs
  • Utilized Google Analytics, email marketing tools and social media analytics tools to analyze campaign performance
  • Conducted SEO audits on-page and off-page while monitoring keyword rankings

Education

Post Graduate Certificate - Advanced Project Management Information Technology

Lambton College
Toronto, ON
04.2025

Bachelor of Mechanical Engineering
05.2022

Skills

  • Microsoft Suite (Excel, MS Project)
  • Google Suite
  • PowerBI with DAX
  • JIRA
  • Confluence
  • ITIL
  • SQL
  • JAVA
  • Mulesoft
  • HTML, CSS
  • Basics in Python
  • Collaboration and Leadership

Volunteer Experience

  • Event Planning lead in PM Guild, Lambton College, Toronto

Organized and managed project management tech events, enhancing student engagement and professional development. Coordinated with speakers, secured venues, and oversaw event logistics to ensure smooth execution.

  • Intra College Event Planning lead for Tech Events, GMR Institute of Technology, India

Planned tech events like hackathons while scheduling tasks, managing the resources, and collaborating with the faculty members as well as students. Hosted events during Women's Day, Alumni day etc., Effectively communicated with the team and negotiated with the management team.

  • Student Go-Kart Project, GMR Institute of Technology, India

 Worked on a Go-Kart project where my team and I built a Go-Kart from scratch., Implemented my mechanical knowledge along with project management skills to build an entrepreneurship plan for the Go-Kart., My team and I developed a unique smart helmet idea for the entrepreneurship plan.

Certification

CAPM (Certified Associate in Project Management)

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
Telugu
Native or Bilingual
French
Elementary

Accomplishments

  • Collaborated with team of 7 in the development of GoKart for Intra College Competition .
  • Awarded “Employee of the Month” in 2024 for exceptional customer service at A&W Food Services.

Interests

AI and Machine Learning

Project Management

Agile Mindset

Lean Mindset

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimeInternshipContract WorkPart Time

Location Preference

On-SiteRemoteHybrid

Important To Me

Career advancementPersonal development programsCompany Culture

Software

JIRA

Confluence

PowerBI with DAX

Microsoft Project and Suite

Timeline

Customer Experience and Sales Associate

Neo Financial
08.2023 - 07.2024

Programmer Analyst

Cognizant
02.2022 - 07.2023

Digital Marketing Analyst

LnG Infotech
06.2021 - 12.2021

Post Graduate Certificate - Advanced Project Management Information Technology

Lambton College

Bachelor of Mechanical Engineering
Sahithi Billa