Sahilpreet Kaur
Summary
Friendly administrative professional offering excellent client engagement and telephone etiquette skills. A dependable Scheduling Coordinator promoting efficiency in shift staffing, making travel arrangements and handling employee timekeeping. Excellent interpersonal, leadership, communication and organizational skills.
Overview
5
5
years of professional experience
Work History
Kitchen Staff
A&W Restaurants, Inc
03.2021 - Current
- Circulated kitchen area to receive work assignments and identify support tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Monitored workflow to improve employee time management and increase productivity.
- Solicited customer feedback to identify and improve on areas of weakness.
- Maintained records of purchases using approved invoice tracking tools and conducted regular inventory counts of food, tools and supplies.
Customer Service Representative
24-7 Intouch
07.2022 - 08.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Tracked customer service cases and updated service software with customer information.
Baker
Bake Lab
01.2019 - 10.2019
- Complied with health and safety codes to protect staff and customers.
- Cleaned and maintained kitchen equipment and oven..
- Mixed icing and other toppings by reading recipes, scaling and measuring ingredients and operating mixer.
- Mixed, proofed, shaped and baked dough for baguettes, bagels and other breads.
Sales and Advertisement Supervisor
Trade Max India
03.2019 - 05.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Managed returns, exchanges and refunds in accordance with store policy.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
Education
No Degree - Applied Business Analysis
University of Manitoba
Winnipeg, MBBachelor of Commerce (B.Com) - undefined
General Shivdev Singh Diwan Gurbachan Singh Khalsa college
2016
Skills
- Verbal and Written Communication
- Customer Support
- Phone Inquiries
- Time Management Skills
- Microsoft Office
- Documentation Skills
Availability
Early Morning shifts from 4:30a.m. -10a.m.
Night shifts from 8pm to overnight
Weekend anytime
Timeline
Customer Service Representative
24-7 Intouch
07.2022 - 08.2022
Kitchen Staff
A&W Restaurants, Inc
03.2021 - Current
Sales and Advertisement Supervisor
Trade Max India
03.2019 - 05.2019
Baker
Bake Lab
01.2019 - 10.2019
No Degree - Applied Business Analysis
University of Manitoba
Bachelor of Commerce (B.Com) - undefined
General Shivdev Singh Diwan Gurbachan Singh Khalsa college
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