Denz Christian Catuday
Toronto,ON
Summary
Receptionist and administrative professional with 2 years of front desk experience in a healthcare setting. Highly organized and proficient in appointment scheduling, data entry, filing, billing, and using Microsoft Office Suite (Word, Excel, Outlook). Skilled in multitasking and handling sensitive client information with discretion. Currently studying Fashion Communications, bringing a creative, detail-oriented approach to administrative and media-related environments.
Overview
6
6
years of professional experience
Work History
Kitchen Staff
BB.q Chicken Yonge & Bloor
06.2022 - 03.2025
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Monitored daily food production levels to maintain appropriate stock levels while avoiding overproduction or shortages.
- Trained new team members on kitchen procedures, safety protocols, and company standards.
Order Fulfillment Specialist
BIKO Inc.
06.2024 - 07.2024
- Streamlined workflows within the department by identifying bottlenecks and reallocating resources where necessary to minimize delays in order processing times.
- Managed inventory levels, organized stock, and prepared items for shipment, maintaining a smooth workflow in a fast-paced environment.
- Assisted in the development of an automated order tracking system, leading to improved visibility for both customers and staff members.
- Reduced errors in order processing by implementing a strict quality control program, resulting in fewer returns and refunds.
Marketing Intern
JOYINREY
03.2024 - 06.2024
- Assisted in creating written, video, and image content for marketing channels.
- Participated in brainstorming sessions, contributing fresh ideas that led to innovative marketing initiatives.
- Researched competitor trends and interpreted findings to report conclusions to supervisors.
- Assisted in the creation of compelling promotional materials for product launches and events.
Receptionist
Extendicare
09.2019 - 04.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phones promptly and directed incoming calls to the correct offices.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Checked patient insurance, demographics, and health history to keep information current.
Education
Bachelor of Design - Fashion Communications
Toronto Metropolitan University
04-2026
Skills
- Organization skills
- Time management
- Verbal and written communication
- Customer/Client relations
- Office administration
- File management
- Administrative support
- Mail handling
- Microsoft office
- Event planning
- Operations management
- Sanitation standards
Languages
English
Native or Bilingual
Filipino
Native or Bilingual
Timeline
Order Fulfillment Specialist
BIKO Inc.
06.2024 - 07.2024
Marketing Intern
JOYINREY
03.2024 - 06.2024
Kitchen Staff
BB.q Chicken Yonge & Bloor
06.2022 - 03.2025
Receptionist
Extendicare
09.2019 - 04.2022
Bachelor of Design - Fashion Communications
Toronto Metropolitan University
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