Sahil Mehta
Oakville
Summary
Highly skilled and results-driven professional with 4 years of diverse experience across multiple industries, including banking and the food sector. Proficient in SQL Server for data management and analysis, with expertise in creating dynamic visualizations using Power BI and Tableau. Proven track record of leading teams and managing operations, having spent 2 years as a Swing Manager in the food industry and 2 years in a banking institution. Adept at utilizing data-driven insights to inform business decisions and improve operational efficiency. Strong leadership, problem-solving, and communication skills with a keen ability to adapt and excel in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Swing/shift Manager
03.2022 - Current
- Ascertain type of services to be offered and implement operational procedures
- Examine revenues and revise procedures and profit tactics
- Ensure health and safety regulations are followed properly
- Follow up on delivery staff and suppliers for food and other supplies, for quality of product and accuracy of delivery items
- Plan, organize, direct, control and evaluate daily operations
- Participate in marketing plans, implementation and develop, implement, and analyze budgets
- Monitor staff performance and set staff work schedules
- Recruit, train and supervise staff and provide quality customer service
- Address customers' complaints or concerns in an effective manner
General Crew member/Crew trainer
McDonald's
02.2020 - 03.2022
- Maintain cleaning keep the restaurant organized
- Providing training to new employees
- Prepare the food orders in kitchen at fast speed
- Maintain food preparation and hygiene procedure
- Taking orders and collecting cash
Syntax Technologies
10.2024 - 02.2025
Sales executive/Customer service
HDB Financial Services, HDFC Bank
06.2017 - 08.2019
- Provide assistance to loan seekers
- Interviewing applicants and determining their financial ability
- Provide information on current credit facilities
- Providing guidance on lending process and documentation
- Provide customer service and aid with all details related to loan, account opening
Customer Service/ Cashier
Jung-E-Azadi Memorial
06.2014 - 05.2017
- Provides fair and friendly customer experience
- Maintains the sales register
- Resolve customers issue and answer questions
- Collect payments by cash, credit/debit cards
- Balance the cash by counting at the beginning and end of work shift
- Provides pricing information to the customers as per queries
- Maintains the safe and clean environment as per rules and regulations
- Enters the price changes to price sheets and special sale bulletins
Education
No Degree - Data Analytics
Syntax Technologies
USA03-2024
PG Diploma - Computer Application
Lyallpur Khalsa College
05.2015
PG Diploma - Business Management
Lyallpur Khalsa College
05.2013
Bachelors - Commerce
Lyallpur Khalsa College
05.2012
Skills
- SQL Server - Query optimization
- Analyze data, troubleshoot issues
- Power BI Data visualization, Data modeling, DAX, Power Query, Creating interactive dashboards
- Tableau Data visualization, Tableau desktop, Dashboard design, Data blending
- Health and safety
- Operational efficiency
- Software utilization
- Inventory coordination
Languages
English
Hindi
Punjabi
Timeline
Syntax Technologies
10.2024 - 02.2025
Swing/shift Manager
03.2022 - Current
General Crew member/Crew trainer
McDonald's
02.2020 - 03.2022
Sales executive/Customer service
HDB Financial Services, HDFC Bank
06.2017 - 08.2019
Customer Service/ Cashier
Jung-E-Azadi Memorial
06.2014 - 05.2017
PG Diploma - Computer Application
Lyallpur Khalsa College
PG Diploma - Business Management
Lyallpur Khalsa College
Bachelors - Commerce
Lyallpur Khalsa College
No Degree - Data Analytics
Syntax Technologies
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