Sahil Hameed
Surrey
Summary
Dynamic security professional with extensive experience at Guardteck Security, excelling in employee coaching and staff development. Proven track record in enhancing compliance and safety measures while fostering strong client relationships, underscoring commitment to operational excellence. Expertise in documentation and reporting facilitates effective issue resolution and team motivation, driving success across all levels of operations. Dedicated to creating a secure environment through strategic leadership and innovative solutions.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Supervisor – Shops at New West
Guardteck Security
12.2024 - Current
- Supervise daily security operations and lead a team to ensure a safe environment for tenants and visitors.
- Enforce site rules and Guardteck standards, ensuring compliance with safety regulations.
- Respond promptly to incidents and emergencies, preparing accurate and timely reports.
- Build positive relationships with tenants and the public, delivering exceptional customer service.
- Train and mentor new security staff, promoting teamwork and professionalism.
- Maintain detailed logs, incident reports, and ensure clear communication with management and emergency services.
Security Officer
Guardteck Security
05.2024 - 12.2024
- Monitored premises and ensured security for property, staff, and visitors.
- Conducted patrols, identified hazards, and responded to incidents professionally.
- Assisted with implementing security protocols and provided training to new team members.
- Collaborated with team members to maintain operational standards and customer service.
Shift Incharge
Chicken World
01.2023 - 12.2024
- Led daily store operations, managed staff schedules, and handled cash transactions securely.
- Delivered exceptional customer service and maintained a safe, welcoming environment.
- Resolved issues quickly and effectively, ensuring smooth service delivery.
Education
Post-Baccalaureate Diploma - Human Resources Management
Kwantlen Polytechnic University
Surrey, BC09-2024
Skills
- Team leadership & staff development
- Strong observation and communication
- Incident response & emergency handling
- Customer service excellence
- Report writing & documentation
- Conflict resolution & problem-solving
- Reliable, ethical, and professional
- Employee coaching
LANGUAGES
English
Full Professional
Certification
- BC Security License
- OFA Level 1
Timeline
Shift Supervisor – Shops at New West
Guardteck Security
12.2024 - Current
Security Officer
Guardteck Security
05.2024 - 12.2024
Shift Incharge
Chicken World
01.2023 - 12.2024
Post-Baccalaureate Diploma - Human Resources Management
Kwantlen Polytechnic University
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