Saher Ismaili
Hamilton,Ontario
Summary
Hardworking student committed to developing skills in customer service and team contribution. Self-directed and energetic with superior performance in both autonomous or collaborative environments working independently.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Beauty Advisor
Shoppers Drug Mart
11.2023 - 05.2024
- Greeted clients throughout the day and provided recommendations on skincare, haircare, fragrances, and makeup to meet current needs.
- Maximized sales through promotional programs, endorsing beauty products, and encouraging participation in the PC Optimum program.
- Prioritized customer service and positive client relationship by creating positive environments with online clienteling and appointments.
Beauty Specialist
Shoppers Drug Mart Beauty Boutique
06.2022 - 08.2023
- Greeted clients throughout the day and provided recommendations on skincare, haircare, fragrances and makeup to meet current needs.
- Maximized sales through promotional programs, endorsing beauty products, and encouraging participation in the PC Optimum program.
- Hosted fundraises through beauty mingle events for customers.
- Collaborated with team members to maintain a clean and organized work environment, by implementing/learning organizational systems.
Cashier- Retail
Kernels
11.2020 - 03.2022
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Replenished sales floor merchandise and organized shelves, alongside responding to customer orders.
Office Assistant
Belmont Medical Professional
09.2020 - 12.2021
- Organized and maintained patient chart filing system.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Received, recorded and addressed incoming and outgoing communication via telephone and email.
- Registered and verified patient records before triage with most up-to-date information.
Administrative Assistant
Enviro Digital Printing
09.2018 - 01.2019
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
Education
Bachelor of Arts - Political Science
McMaster University
Hamilton, ON05.2025
High School Diploma -
Sir John A. Macdonald Secondary School
Waterloo, ON06.2021
Skills
- Efficient
- Detail-Oriented
- Data Entry and Maintenance
- Customer Service
- Ability to work in team environments
- Organization and filing skills
- Microsoft Office
- Customer Relations Skills
- Sales Expertise
- Makeup Consultancy
- Beauty Routine Advice
- POS System Operations
Additional Information
Henna Artist- Small business owner of
@DeluxeHenna on instagram
Certification
Smart Serve Certification
DELF Certificate
Timeline
Beauty Advisor
Shoppers Drug Mart
11.2023 - 05.2024
Beauty Specialist
Shoppers Drug Mart Beauty Boutique
06.2022 - 08.2023
Cashier- Retail
Kernels
11.2020 - 03.2022
Office Assistant
Belmont Medical Professional
09.2020 - 12.2021
Administrative Assistant
Enviro Digital Printing
09.2018 - 01.2019
Bachelor of Arts - Political Science
McMaster University
High School Diploma -
Sir John A. Macdonald Secondary School
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