Alexa Santiago
Watsonville
Summary
Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Overview
1
1
year of professional experience
Work History
Beauty Advisor
Kohls, Sephora
Watsonville
02.2025 - 07.2025
- Advised customers on skincare and makeup products for personalized solutions.
- Maintained cleanliness and organization of beauty displays and counters.
- Assisted in inventory management by restocking products and tracking supplies.
- Conducted product knowledge training sessions for new staff members.
- Collaborated with team members to create promotional displays for seasonal launches.
- Engaged customers through effective communication to build rapport and trust.
- Performed sales activities such as cashiering, stocking shelves, inventory management and customer service.
Cashier
Super Taquiera
Watsonville
07.2024 - 10.2024
- Processed customer transactions efficiently at a busy taqueria.
- Maintained a clean and organized work area throughout shifts.
- Collaborated with team members to ensure smooth service flow.
- Supported inventory management by restocking supplies as needed.
- Greeted customers and provided friendly customer service.
Education
High School Diploma -
New School Community Day School
Watsonville, CA06-2025
Skills
- Customer service
- Product restocking
- Effective communication
- Engaging personality
- Fast and efficient service worker
- Retail experience
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Beauty Advisor
Kohls, Sephora
02.2025 - 07.2025
Cashier
Super Taquiera
07.2024 - 10.2024
High School Diploma -
New School Community Day School
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