Sahara Ghavam Shirazi
Coquitlam,BC
Summary
Dedicated and people-oriented professional with over a decade of experience in bakery management, cake design and administrative operations. Skilled in team leadership, customer service, and inventory management. Passionate about creating meaningful connections, fostering teamwork, and ensuring smooth day-to-day operations. Strong ability to coordinate schedules, oversee business functions, and deliver exceptional service
Overview
15
15
years of professional experience
1
1
Certification
Work History
Bakery Manager and Cake Designer
Self-employeed
Iran-vancouver
01.2012 - Current
- Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Managed inventory and reduced waste, resulting in cost savings for the bakery.
- Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business.
Baker
Haida Sandwich
North Vancouver, BC
09.2022 - 12.2024
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
Administrative Assistant
Parsonline ISP Company
Shiraz,Iran
01.2010 - 01.2012
- Managed office operations, including scheduling, record-keeping, and supply management.
- Assisted with client communications and ensured smooth coordination between departments.
- Charged and updated customer accounts, ensuring accurate payment records.
- Mailed notifications to customers regarding account expirations and payment reminders.
- Handled inventory tracking, order processing, and logistical support for shipments.
- Provided administrative support for customer service and technical teams.
Education
Bachelor of Science - Electronic Engineering
Azad University of Booshehr
Boushehr,Iran01-2010
Associate of Science - Electrical Engineering
Passargad Education Institute
Shiraz,Iran01-2007
Skills
- Administrative Support
- Customer Service & Client Relations
- Data Entry & Record Keeping
- Inventory & Supply Management
- Social Media & Digital Marketing
- Team Leadership & Supervision
- Time Management & Multitasking
- Conflict Resolution & Problem-Solving
Languages
English
Full Professional
Certification
- Vancouver Driver's License
- Foodsafe certificate
Timeline
Baker
Haida Sandwich
09.2022 - 12.2024
Bakery Manager and Cake Designer
Self-employeed
01.2012 - Current
Administrative Assistant
Parsonline ISP Company
01.2010 - 01.2012
Bachelor of Science - Electronic Engineering
Azad University of Booshehr
Associate of Science - Electrical Engineering
Passargad Education Institute