SAHAR WAITZ
Hamilton,ON
Overview
20
20
years of professional experience
Work History
Window Consultant
Royal Windows and Doors
Toronto, Ontario
10.2010 - 09.2015
- Maintained positive working relationship with fellow staff and management.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Stored and organized items in tool or supply rooms, allowing for easy retrieval.
- Stamped price tags on merchandise, referring to official price lists.
- Set up advertising signs on shelves and counters to attract customers and promote sales.
Data Entry and Research
AC Nielsen
Toronto, Ontario
11.2005 - 08.2010
- Ensured compliance with all relevant rules and regulations governing data entry activities.
- Utilized specialized software applications related to the job role.
- Maintained confidentiality of sensitive information entered into the system.
- Processed customer orders accurately and in a timely manner.
- Followed up on pending tasks until completion.
- Researched requested information using available resources when necessary.
- Responded to daily inquiries and requests within mandated timeframe to meet deadlines.
- Contacted customers via phone or email to address data inquiries.
Window Consultant
Thermo Built Windows
North York Toronto, Ontario
03.1996 - 08.2000
- Set up advertising signs on shelves and counters to attract customers and promote sales.
- Stamped price tags on merchandise, referring to official price lists.
- Stored and organized items in tool or supply rooms, allowing for easy retrieval.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
Education
High School Diploma -
Newtonbrook Secondary School
Toronto, ON06-2000
Skills
- Requirements Gathering
- Quality Assurance
- Management Coaching
- Client Requirements Assessment
- Assessments
- Business Planning
- Attention to Detail
- Problem-Solving
- Inbound and Outbound Calling
- Complaint resolution
- Building rapport
- Adaptive team player
References
References available upon request.
Timeline
Window Consultant
Royal Windows and Doors
10.2010 - 09.2015
Data Entry and Research
AC Nielsen
11.2005 - 08.2010
Window Consultant
Thermo Built Windows
03.1996 - 08.2000
High School Diploma -
Newtonbrook Secondary School