Sagar Brahmbhatt
Waterloo
Summary
Experienced with comprehensive strategies that align with business goals. Utilizes strong leadership abilities to manage and mentor teams. Track record of successful implementation of talent management and employee development programs.
Overview
5
5
years of professional experience
Work History
Intermediate Business Analyst
Equitable Life of Canada
10.2023 - Current
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
- Improved business processes by analyzing current practices and recommending optimization strategies.
Business Analyst
FNF Canada
03.2022 - 09.2023
- Optimized workflow processes to enhance overall productivity and achieve operational excellence.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.
- Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
- Streamlined project management with effective communication and collaboration across cross-functional teams.
- Implemented best-practice methodologies that improved overall project delivery timelines while maintaining quality standards.
- Boosted customer satisfaction levels by identifying areas of improvement and proposing actionable solutions.
Inventory Specialist
Medline Canada
05.2021 - 02.2022
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Performed data entry and completed proper paperwork.
- Completed physical inventory counts each month.
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
- Participated in annual physical inventories to verify accuracy of records and identify any discrepancies that needed correction.
- Trained new employees on proper procedures, boosting their ability to contribute effectively as part of the team.
- Managed the return process for damaged or defective goods, ensuring prompt resolution for customers and minimizing financial loss for the company.
- Prepared detailed reports on inventory levels and movement trends, providing valuable information for decision-making purposes.
Supervisor
Tim Hortons
09.2019 - 05.2021
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
Education
Masters - Industrial Engineering
Concordia University
Montreal, QC05-2021
Bachelor's - Mechanical Engineering
Gujarat Technological University
Gujarat, India06-2019
Skills
- Data analysis
- Team collaboration
- Project management
- Microsoft Excel
- Stakeholder management
- Process optimization
- Technical writing
Languages
English
Hindi
Gujarati
Timeline
Intermediate Business Analyst
Equitable Life of Canada
10.2023 - Current
Business Analyst
FNF Canada
03.2022 - 09.2023
Inventory Specialist
Medline Canada
05.2021 - 02.2022
Supervisor
Tim Hortons
09.2019 - 05.2021
Masters - Industrial Engineering
Concordia University
Bachelor's - Mechanical Engineering
Gujarat Technological University
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