Sagar Joshi
Victoria,BC
Summary
Dynamic and results-oriented professional with nearly 3 years of restaurant management experience and 7 months in retail banking. Proven ability to deliver exceptional guest experiences, lead high-performing teams, and enhance operational efficiency. Committed to excellence, customer satisfaction, and continuous improvement.
Overview
3
3
years of professional experience
Work History
General Manager
Bin 4 Burger Lounge
06.2025 - Current
Assistant Manager
Bin 4 Burger Lounge
03.2025 - 06.2025
Kitchen Line & Prep Cook
Bin 4 Burger Lounge
03.2023 - 03.2025
- Led daily operations, staffing, and service standards to deliver top-tier guest experiences.
- Managed budgets, sales, and labor costs to optimize profitability.
- Recruited, trained, and coached staff to maintain high performance and morale.
- Ensured compliance with food safety, cleanliness, and operational procedures.
- Follow the Sous Chef’s direction at all times
Maintain the highest standards of food safety and kitchen organization by focusing on: - HACCP: Ensure all food safety procedures are followed.
- Sanitization: Keep work areas, equipment, and utensils clean at all times.
- FIFO: Rotate stock properly to minimize waste and maintain freshness.
- Mise en Place: Prepare and organize all ingredients and tools before service.
Host / Server
Denny’s Restaurant
12.2022 - 08.2023
- Greeted guests, managed seating flow, and handled take-out and delivery orders.
- Ensured efficient service and resolved customer issues with professionalism.
Customer Experience Associate
TD Canada Trust
07.2022 - 03.2023
- Processed financial transactions and promoted personalized banking solutions.
- Delivered excellent customer service while ensuring compliance and confidentiality.
Education
Master of Global Management -
Royal Roads University
Canada09-2023
Skills
- Inventory Control
- Communication
- Staff recruitment
- Customer service
- Guest relations
- Staff development
- Inventory control
- Service standards
- Food safety protocols
Languages
English
Full Professional
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Marathi
Professional Working
Timeline
General Manager
Bin 4 Burger Lounge
06.2025 - Current
Assistant Manager
Bin 4 Burger Lounge
03.2025 - 06.2025
Kitchen Line & Prep Cook
Bin 4 Burger Lounge
03.2023 - 03.2025
Host / Server
Denny’s Restaurant
12.2022 - 08.2023
Customer Experience Associate
TD Canada Trust
07.2022 - 03.2023
Master of Global Management -
Royal Roads University