Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Sagal Jama

Winnipeg,MB

Summary

Compassionate and reliable Direct Support Professional with experience in assisting individuals with disabilities to lead fulfilling lives. Strong skills in promoting client dignity, independence, and positive interactions within the community. Has made significant contributions in previous roles by implementing personalized care plans that improved overall quality of life for clients. Possesses excellent interpersonal skills, conflict resolution abilities, and patience needed for this challenging role.

Overview

4
4
years of professional experience

Work History

Direct Support Professional

Elder Care Company
Hargeisa, Somalia
11.2020 - 08.2022
  • Assisted individuals with daily living activities and personal care routines.
  • Supported clients in developing social skills and community involvement opportunities.
  • Maintained a safe and clean environment for clients at all times.
  • Communicated effectively with clients to understand their needs and preferences.
  • Documented client progress and reported changes to the supervising team.
  • Collaborated with team members to ensure consistent care for all clients.
  • Participated in training sessions to enhance support strategies and techniques.

Dental Assistant

Cajab Dental Clinic
Hargeisa, Somalia
01.2019 - 01.2020
  • Assisted in preparing treatment rooms for dental procedures and patient care.
  • Sterilized instruments and maintained cleanliness of dental equipment and work areas.
  • Supported patients during procedures by providing comfort and reassurance.
  • Managed appointment scheduling and maintained patient records efficiently.
  • Educated patients on post-treatment care and preventive dental hygiene practices.

Education

Bachelor of Science - Health Care

Admas University
Admas, Somalia
07-2020

Diploma - Dental Assistant Studies

Admas University
Admas, Somalia
11-2018

Skills

  • Basic First Aid & CPR C certification
  • Medication management
  • Client documentation
  • Behavioral support - Elder care
  • Individual care - People with disabilities and elders
  • Team collaboration
  • Problem solving
  • Active listening
  • Appointment scheduling
  • Effective communication

References

References available upon request.

Timeline

Direct Support Professional

Elder Care Company
11.2020 - 08.2022

Dental Assistant

Cajab Dental Clinic
01.2019 - 01.2020

Bachelor of Science - Health Care

Admas University

Diploma - Dental Assistant Studies

Admas University
Sagal Jama