Jaspreet Kaur
Winnipeg,MB
Summary
Shift Coordinator with proven ability to lead and motivate teams to achieve high productivity levels. Experienced trainer and effective problem-solver with 5 years in food court operations. Demonstrated success in enhancing employee performance and operational efficiency.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Little Caesars Pizza
04.2021 - 05.2024
- Coordinated staff schedules to guarantee sufficient coverage and enhance productivity.
- Ensured cleanliness and organization of production areas to avoid violations and delays.
- Assisted store management in meeting daily service and quality benchmarks.
- Oversaw shift operations, allocated resources, and assessed team performance for seamless business continuity.
Shift Manager
Burger King
01.2022 - 09.2023
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Conducted performance reviews and provided staff with feedback and guidance.
- Set challenging goals and helped team work together to accomplish all objectives.
- Enforced company policies and regulations with employees.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
FC Associate
Amazon
09.2020 - 04.2021
- Collaborated with coworkers to implement initiatives enhancing production quality and workflow.
- Selected packing materials according to size, quantity, and fragility of contents.
- Organized and prepared envelopes, packages, containers, and pallets with accurate merchandise counts.
- Processed and segregated incoming stock and materials for efficient storage or shipment.
Cashier
Burger King
06.2018 - 08.2020
- Processed customer transactions efficiently using point-of-sale systems.
- Managed cash drawer, ensuring accuracy and accountability during shifts.
- Provided exceptional customer service, resolving inquiries and complaints promptly.
- Trained new staff on register operations and store policies to enhance team performance.
- Collaborated with management to implement promotional campaigns that increased sales volume.
Education
High School Diploma - Business Administration
Canadore College
Mississauga, ON01.2020
Skills
- Monetary management
- Production leadership
- Sales documentation
- Schedule administration
- Account oversight
- Customer Service
- Cash flow monitoring
- Target achievement strategies
- Problem Solving
- Data Analysis
- Pattern recognition
Websites
Certification
- Food handler certificate (October 2022-October 2027)
- First Aid certification (April 2022-April 2025)
- ServSafe certification (June 2022-June 2027)
Languages
English
Full Professional
Timeline
Shift Manager
Burger King
01.2022 - 09.2023
Shift Supervisor
Little Caesars Pizza
04.2021 - 05.2024
FC Associate
Amazon
09.2020 - 04.2021
Cashier
Burger King
06.2018 - 08.2020
High School Diploma - Business Administration
Canadore College