Dynamic Mental Health Worker with a proven track record at Mountainview Home, skilled in crisis intervention and conflict de-escalation. Successfully promoted patient safety and well-being through effective communication and behavioral management techniques. Committed to empowering clients and enhancing treatment outcomes while maintaining confidentiality and meticulous progress monitoring.
Overview
12
12
years of professional experience
Work History
Mental Health Worker
Mountainview Home
05.2022 - 07.2025
Provided crisis intervention and de-escalation techniques, resulting in increased safety for both patients and staff.
Promoted a positive therapeutic environment through clear communication and consistent reinforcement of established boundaries within treatment settings.
Documented client progress in confidential files.
Monitored patient progress through regular assessments and documentation, ensuring accurate tracking of treatment effectiveness.
Implemented crisis intervention plans to support client safety.
Maintained detailed records of patient interactions, supporting accurate diagnoses and continuity of care.
Mental Health Worker
Pleasantview Housing Society
03.2019 - 05.2022
Led psychoeducational groups on topics such as stress management and coping skills, empowering patients to better manage their mental health challenges.
Collaborated with interdisciplinary teams to develop comprehensive treatment plans for patients, leading to improved mental health outcomes.
Developed and implemented activities to help clients develop social and independent living skills.
Reduced instances of aggressive behavior in patients by implementing non-confrontational communication techniques.
Registered Care Aide
Valleyhaven Retirement Community
05.2013 - 06.2019
Delivered high-quality personal care services including bathing, grooming, dressing, toileting, feeding, and oral hygiene assistance as needed.
Improved patient outcomes by consistently monitoring vital signs and reporting changes to supervising nurse.
Streamlined documentation processes through accurate record-keeping of patient information, progress, and concerns.
Promoted mobility through appropriate transfer techniques, range-of-motion exercises, and ambulation assistance when necessary.
Collaborated with interdisciplinary healthcare teams to develop individualized care plans for optimal patient support.
Assisted patients with daily living activities, promoting independence and dignity in their routines.