Safa Atchia
Summary
Seeking a career opportunity in the Youth Justice sector. Earnest individual with experience in human services field providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Youth Services Officer
Ministry Of Children, Community And Social Services
06.2022 - Current
- Helped youth set goals by implementing evidence-based intervention strategies tailored to each youth's unique circumstances.
- Provided crisis intervention services to address immediate safety concerns and stabilize youths'' situations when necessary.
- Implemented life skills training sessions that prepared young offenders for successful reintegration into society postrelease.
- Participated in regular professional development opportunities, staying current on best practices and emerging trends within the field of juvenile justice.
- Assisted youths in identifying personal goals and developing realistic action plans to achieve them upon release from the facility.
- Promoted positive behavior change in young offenders through consistent mentoring and guidance.
- Ensured a safe and secure environment by enforcing rules, maintaining order, and responding promptly to potential issues or conflicts.
- Monitored youth progress closely, adjusting intervention strategies as needed based on ongoing assessments of individual needs and responses to treatment efforts.
- Maintained open lines of communication with supervisors and colleagues, fostering a collaborative team environment that prioritized the best interests of each youth served by the program.
- Facilitated communication between clients and other service providers.
Assistant Administrator
Al-Farooq Learning Centre
04.2017 - 05.2022
- Facilitated group activities for school students involving pro-social and life skills programming
- Organized services and resources for families, students to use according to their needs
- Coordinate goal-oriented meetings/activities for staff and students
- Managed daily schedules and appointments for senior staff, ensuring timely attendance and optimal productivity.
- Assisted with employee onboarding process, providing new hires with necessary resources for success in their roles.
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Performed routine clerical tasks by scanning, filing, and copying documents.
- Collaborated effectively with cross-functional teams to achieve shared objectives efficiently and within established deadlines.
- Consistently met tight deadlines under pressure, effectively prioritizing tasks to ensure the timely completion of critical projects.
- Developed strong professional relationships with clients and vendors by providing exceptional customer service and timely responses to inquiries.
- Calculated hours and submitted payroll to achieve timely distribution of funds for [Number]-person team.
Casual Caseworker
Elizabeth Fry Society
06.2020 - 03.2022
- Assessed needs of each client and recommended appropriate services and resources.
- Established trusting relationships with clients, fostering open communication and rapport building.
- Assessed and evaluated clients' needs, determined eligibility for services, and developed individualized plans.
- Facilitated client access to community resources, promoting self-sufficiency and independence.
- Collaborated with multidisciplinary teams for improved client outcomes and coordinated care.
- Streamlined documentation processes, increasing efficiency in caseload management.
- Observed a relationship-custody approach to client care and service
- Offered trauma-informed care to youth with variety of diverse backgrounds
- Provided case management for youth in open detention/custody with respects to identifying goals and means of achievement
- Facilitated individual and group programming and life skills sessions with youth in order to address and improve interpersonal awareness
- Facilitated programs for rehabilitation in regard to addictions and mental health
- Monitored and effectively documented youth self-administration of medication
- Completed agency and ministry documentation, data entry and logging efficiently (Occurrence/Incident reports etc.)
- Provided crisis support, management, prevention and intervention to youth and staff team in high stress situations
- Completed reports based on youth needs and development on a day-to-day basis as well as a weekly basis for Probation Officers
- Observed relationships and obtained necessary rapport with clients while maintaining high standard of professionalism
- Contributed to Case Management Reintegration Plans for youth
- Escorted youth into the community for professional and approved appointments
- Upheld confidentiality pertaining to youth, youth centre and other relevant information
- Performed searches (youth/living areas) as well as formal and informal counts (medication/cutlery/sharps)
- Maintained well-being, safety and security of youth, shift partners at all times
- Worked alongside other public safety/social work professionals (CAS, Probation) to uphold standards of YCJA and CFSA pertaining to youth
- Ensured thorough follow-up of court documentation for youth in custody.
Education
Bachelor of Arts - Justice Studies
University of Guelph-Humber
Toronto, ON12.2023
College Diploma - Community And Justice Services
Sheridan College
Brampton, ON04.2020
Secondary School Diploma -
Craig Kielburger Secondary School
01.2016
Skills
- Fluent in English and French
- Excellent communication skills; interpersonal, written, verbal
- Strong work ethic and critical thinking skills
- Detailed report writing
- Excellent interpersonal skills
- Observant with a keen eye for detail
- Ability to work effectively and make sound decisions in high stress environments
- Highly adaptable and flexible to fast-paced and changing situations
- Extensive mental health and crisis prevention/intervention, addictions, medication knowledge
- Exceptional teamwork and leadership skills
- Ability to facilitate and maintain youth engagement and advocacy pertaining to mental health
- Strong restorative justice skills and application processes
- Ability to navigate social and community services
Certification
- Valid Ontario G Class Driver's License
- Call it Out: Race, Racial Discrimination and Human Rights (2021)
- Human Rights 101, Third Edition (2020) (2021)
- Duty to Accommodate (2021)
- Therapeutic Crisis Intervention (2021)
- Standard First Aid & CPR Level C/AED (2021)
- Mental Health First-Aid (2021)
- SAFETALK Suicide Prevention (2018)
- Crisis Prevention Intervention (2018)
References
References available upon request.
Languages
English
Native or Bilingual
French
Native or Bilingual
Certifications
- Understanding & Working with Sexually Exploited Youth [2024]
- Valid Ontario G Class Driver's License
- Call it Out: Race, Racial Discrimination and Human Rights [2021]
- Human Rights 101, Third Edition (2020) [2021]
- Duty to Accommodate [2021]
- Therapeutic Crisis Intervention (TCI) [2021]
- Standard First Aid & CPR Level C/AED [2021]
- Mental Health First Aid [2021]
- SAFETALK Suicide Prevention [2018]
- Crisis Prevention Intervention (CPI) [2018]
Timeline
Youth Services Officer
Ministry Of Children, Community And Social Services
06.2022 - Current
Casual Caseworker
Elizabeth Fry Society
06.2020 - 03.2022
Assistant Administrator
Al-Farooq Learning Centre
04.2017 - 05.2022
Bachelor of Arts - Justice Studies
University of Guelph-Humber
College Diploma - Community And Justice Services
Sheridan College
Secondary School Diploma -
Craig Kielburger Secondary School
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