Mersadies Grant
Calgary,AB
Overview
5
5
years of professional experience
Work History
Window Washer
Cleaning in Action Windows and More
Calgary, AB
03.2023 - Current
- Performed thorough cleaning of residential and commercial windows for optimal clarity.
- Operated specialized window washing equipment to ensure effective dirt removal.
- Maintained tools and equipment in excellent condition for consistent performance.
- Assisted team members with complex cleaning tasks to enhance overall efficiency.
- Developed techniques to streamline cleaning processes, reducing time spent on tasks
- Leveraged ladders, poles, aerial lift equipment and suspended platforms to clean windows and gutters.
- Employed modern cleaning methods to produce clean results without chemical detergents to protect environment.
- Upheld positive company image through professional appearance, behavior, and adherence to uniform standards.
- Minimized environmental impact through responsible use of eco-friendly cleaning products and waste disposal methods.
- Secured repeat business by consistently surpassing client expectations with quality workmanship.
- Oversaw training for new staff on proper window washing techniques and safety protocols.
- Conducted regular maintenance checks on cleaning tools to ensure optimal performance and safety compliance.
- Assessed job sites for potential hazards, proactively addressing issues to enhance team safety during operations.
- Maintained a high level of safety by adhering to OSHA guidelines and industry best practices.
- Enhanced customer satisfaction by providing thorough and efficient window cleaning services.
- Maintained high customer satisfaction by providing exceptional service with every job.
- Identified potential issues with windows or building structures, reporting them promptly to clients for timely resolution.
- Prevented property damage by carefully assessing risks and employing appropriate safety measures during all tasks.
- Expanded clientele base by offering additional services such as gutter cleaning or pressure washing when appropriate.
- Established trust with clients by maintaining a punctual schedule and open communication channels throughout the service process.
- Cleaned interior and exterior of commercial and residential windows using industry-standard techniques, chemicals and equipment.
- Observed and adhered to industry and worksite safety regulations to avoid accidents or injuries.
Carnival Worker
Pauls Amusement
Calgary, AB
09.2020 - 11.2025
- Assisted in setting up carnival attractions and ensuring safety protocols were followed.
- Engaged with guests to provide exceptional customer service and enhance their experience.
- Monitored equipment functionality to ensure smooth operation during events.
- Supported team members in managing crowds and maintaining cleanliness at event sites.
- Learned operational procedures for various carnival games and attractions efficiently.
- Collaborated with peers to effectively resolve guest inquiries and concerns promptly.
- Adapted quickly to changing event conditions, ensuring continued guest satisfaction throughout shifts.
- Supervised children''s play areas, ensuring a safe space for young guests to enjoy their time at the event.
- Assisted in the setup and teardown of carnival attractions, ensuring timely event start and end times.
- Managed ticket booths, accurately collecting payments and distributing ride tickets to guests.
- Implemented crowd control measures as needed to maintain orderliness within the grounds during peak hours.
- Provided exceptional customer service to enhance guest experience and satisfaction.
- Trained new staff on ride operations, safety protocols, and customer engagement techniques.
- Oversaw daily operations of attractions, optimizing flow and minimizing wait times.
- Maintained equipment through regular inspections, reporting issues for timely repairs.
- Coordinated event logistics, including setup, staffing, and teardown to ensure seamless operation.
- Implemented crowd management strategies during peak hours to enhance safety and enjoyment.
- Earned positive feedback from supervisors and peers alike for consistently demonstrating strong work ethic and commitment to team success.
- Upheld high standards of cleanliness throughout entire grounds area, contributing to a welcoming environment for all event attendees.
- Boosted revenue by creating eye-catching merchandise displays at game booths, encouraging patron participation.
- Collaborated with fellow team members to create an engaging atmosphere for patrons during events.
- Maintained a safe environment for guests through strict adherence to safety guidelines and proper equipment handling.
- Handled customer inquiries and complaints professionally, resolving issues promptly to ensure guest satisfaction.
- Provided exceptional customer service while managing prize redemption counters, ensuring all patrons left satisfied with their winnings.
Education
High School Diploma -
John G Diefenbaker Highschool
Calgary, AB06.2025
Skills
communication with all ages has been a very high skill of mine, from infants to seniors
easy to manages when a change happens during work
Timeline
Window Washer
Cleaning in Action Windows and More
03.2023 - Current
Carnival Worker
Pauls Amusement
09.2020 - 11.2025
High School Diploma -
John G Diefenbaker Highschool