Sadia Supti
8707 Hofer Drive,BC
Summary
Excellent communicator and dependable team player with strong understanding of insurance industry. Adept at building relationships with clients, brokers and other stakeholders while delivering outstanding service. Highly organized and detail-oriented with strong ability to identify potential risks and develop solutions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Insurance Advisor
Westland Insurance Group
02.2024 - Current
- Increased client satisfaction by providing personalized insurance advice and recommending suitable policies.
- Enhanced customer trust by addressing concerns and explaining complex policy details in understandable terms.
- Established long-lasting relationships with clients through proactive communication and exceptional service.
- Collaborated with underwriters to customize insurance policies for unique client needs, achieving higher sales numbers.
- Maintained accurate records of client interactions, ensuring seamless service delivery during policy reviews or renewals.
Insurance Advisor
Westland Insurance
01.2023 - 02.2024
- Explained features, advantages and disadvantages of various policies to promote insurance sales.
- Carried out administrative tasks such as handling policy renewals, maintaining records and collecting insurance payments.
- Calculated premiums and established payment methods.
- Evaluated business and individual customer needs and financial situations to propose individualized policy recommendations.
- Provided quotes and promoted products for building, contents and vehicle insurance.
- Increased client satisfaction by providing personalized insurance advice and recommending suitable policies.
Shift Manager
Wendy's
05.2020 - 12.2022
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Supervised ongoing daily production phases.
- Troubleshot equipment to reduce service calls and downtime.
- Managed staff hiring, training and supervision.
- Kept accurate and detailed records of personnel progress and productivity.
Team Leader
Dollarama
10.2019 - 09.2020
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Built strong relationships with customers through positive attitude and attentive response.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
Junior Financial Advisor
Offshore
06.2016 - 07.2017
- Developed personal rapport with each client to maintain customer loyalty and establish long-term accounts.
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products and services based on individual needs.
- Met with clients to discuss assets, expenses, and long-term and short-term investment goals to devise personalized financial plans.
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
Education
Associate of Science - Science
Thompson Rivers University
Kamloops, BC04.2022
Pearson A Levels -
Maple Leaf International School
Dhaka, Bangladesh04.2018
Edexcel O Levels -
Maple Leaf International School
Dhaka, Bangladesh04.2016
Skills
- Targeted Marketing Campaigns
- Promotions and Marketing Strategies
- Final Expense Insurance
- Marketing Strategy Development
Timeline
Insurance Advisor
Westland Insurance Group
02.2024 - Current
Insurance Advisor
Westland Insurance
01.2023 - 02.2024
Shift Manager
Wendy's
05.2020 - 12.2022
Team Leader
Dollarama
10.2019 - 09.2020
Junior Financial Advisor
Offshore
06.2016 - 07.2017
Associate of Science - Science
Thompson Rivers University
Pearson A Levels -
Maple Leaf International School
Edexcel O Levels -
Maple Leaf International School
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