Sadaf Mortazavi
Coquitlam,Canada
Summary
Results-driven Biomedical Engineer and MBA graduate with over six years of experience in medical device sales, clinical education, and customer service within hospital and healthcare environments. Demonstrated expertise in building trusted relationships with healthcare professionals, providing hands-on technical training, and supporting the safe and effective use of advanced medical technologies. Passionate about driving innovation in patient care by combining strong technical knowledge, business insight, and a commitment to improving clinical outcomes in the evolving healthcare industry.
Overview
12
12
years of professional experience
Work History
Assistant Manager
Olivier’s La Boulangerie Store
04.2024 - Current
- Supervise and support a diverse team to ensure high-quality customer service and efficient daily operations.
- Provide training and guidance to staff, improving communication, teamwork, and customer satisfaction.
- Handle client inquiries and resolve issues promptly, demonstrating strong interpersonal and problem-solving skills.
- Maintain consistent operational standards, attention to detail, and professionalism in a fast-paced environment.
Sales and Marketing Supervisor
BD (Becton Dickinson Medical Supply)
08.2018 - 08.2023
- Planned and executed sales and market expansion strategies for BD’s general surgery and biosurgery portfolios.
- Led and mentored a team of sales representatives, providing clinical and product training to strengthen field performance.
- Organized KOL meetings, workshops, and field demonstrations to enhance physician engagement and clinical knowledge.
- Collaborated closely with hospital procurement and surgical teams to ensure proper product utilization and satisfaction.
- Consistently achieved sales growth targets and expanded market share across key hospital accounts.
Scientific Sales Representative
BD (Becton Dickinson Medical Supply)
10.2016 - 08.2018
- Delivered scientific presentations, case support, and hands-on training to healthcare professionals and OR staff.
- Provided technical assistance during procedures, ensuring correct and safe use of medical devices.
- Conducted regular clinical follow-ups and evaluations to gather feedback and support continuous product improvement.
- Built long-term relationships with healthcare teams, improving brand credibility and customer retention.
Medical Sales Representative
BAYER Healthcare
06.2016 - 09.2016
- Promoted products to pharmacies and healthcare providers
- Provided hands-on demonstrations and post-sale support to ensure effective product use.
- Built new client relationships and expanded customer base in assigned territory.
Biomedical Engineering Intern
Araad Hospital
06.2013 - 09.2013
- Assisted with installation, calibration, and preventive maintenance of medical equipment.
- Participated in equipment procurement and technical evaluation committees.
- Delivered training sessions for staff on device operation and safety protocols.
Education
Master of Business Administration (MBA) -
Trinity Western University
Vancouver, Canada05-2025
M.Sc. - Biomedical Engineering (Biomaterials)
Science & Research University
Tehran, Iran09-2016
B.Sc. - Biomedical Engineering (Biomaterials)
Science & Research University
Tehran, Iran09-2014
Skills
- Clinical Sales & Hospital Account Management
- Medical Device Application & Technical Support
- Customer Relationship Building & Education
- Product Demonstrations and In-Servicing
- Sales Strategy Execution & Territory Growth
- Cross-Functional Collaboration & Compliance
- Bilingual: English & Persian Learning French
Languages
English
Native or Bilingual
Persian
Native or Bilingual
French
Elementary
Timeline
Assistant Manager
Olivier’s La Boulangerie Store
04.2024 - Current
Sales and Marketing Supervisor
BD (Becton Dickinson Medical Supply)
08.2018 - 08.2023
Scientific Sales Representative
BD (Becton Dickinson Medical Supply)
10.2016 - 08.2018
Medical Sales Representative
BAYER Healthcare
06.2016 - 09.2016
Biomedical Engineering Intern
Araad Hospital
06.2013 - 09.2013
Master of Business Administration (MBA) -
Trinity Western University
M.Sc. - Biomedical Engineering (Biomaterials)
Science & Research University
B.Sc. - Biomedical Engineering (Biomaterials)
Science & Research University