Sadaf Dadan
Edmonton,AB
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
5
5
years of professional experience
Work History
Restaurant Supervisor
Tofield Pizza
07.2019 - 12.2020
- Improved customer satisfaction by ensuring consistent quality of food and service.
- Streamlined operations for increased efficiency by implementing staff training programs.
- Enhanced team performance with regular evaluations and constructive feedback.
- Managed inventory control, reducing waste and optimizing resources allocation.
- Monitored health and safety standards to maintain a clean, safe working environment.
Store Supervisor
Mobile Q
01.2018 - 03.2019
- Improved store efficiency by implementing effective inventory management and product merchandising techniques.
- Enhanced customer experience through attentive service and prompt resolution of issues.
- Streamlined store operations for increased productivity by establishing clear work procedures and staff responsibilities.
- Boosted sales performance with targeted marketing strategies and in-store promotions.
- Supervised daily store activities to ensure smooth operations, proper staffing levels, and adequate inventory control.
Store Manager
Just Linen INC
11.2015 - 11.2017
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Education
Bachelors of Commerce -
University of Mumbai
Mumbai India06.2011
Skills
- Resources Allocation
- Staff Management
- Health and Safety Standards
- Service Quality Enhancements
Languages
English
Full Professional
Hindi
Full Professional
Timeline
Restaurant Supervisor
Tofield Pizza
07.2019 - 12.2020
Store Supervisor
Mobile Q
01.2018 - 03.2019
Store Manager
Just Linen INC
11.2015 - 11.2017
Bachelors of Commerce -
University of Mumbai
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