Abhinav Patwa
Toronto,Canada
Summary
Passionate and dedicated hospitality professional with a robust background in five-star hotel, quick service restaurant. Renowned for delivering exceptional customer service, ensuring guest satisfaction, and maintaining high operational standards. Adept at working in high-pressure environments and effectively collaborating within diverse teams. I am eager to leverage hospitality expertise and a genuine commitment to customer care in an airline crew role, aiming to enhance passenger experiences with professionalism, efficiency, and a positive attitude.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Restaurant Supervisor
My Roti Place
01.2023 - Current
07.2022 - 01.2023
- Career Gap
Assistant Manager
Hotel Crystal
10.2020 - 07.2022
Supervisor
Hotel Crystal
10.2019 - 10.2020
Education
Post Graduate Diploma in Hospitality and Tourism Operations Management -
Fanshawe College
Toronto, Canada08.2024
B.Sc. in Hotel Management -
Amity University
Jaipur, India01.2018
Industrial Training -
The Oberoi
Gurugram, India06.2016
Skills
- Resources Allocation
- Conflict Resolution
- Sales operations
- Staff Management
- Service quality enhancements
Certification
- AHLEI (Certified Guest Service Professional.)
- AODA
- Certified Food handler
Timeline
Restaurant Supervisor
My Roti Place
01.2023 - Current
07.2022 - 01.2023
Assistant Manager
Hotel Crystal
10.2020 - 07.2022
Supervisor
Hotel Crystal
10.2019 - 10.2020
Post Graduate Diploma in Hospitality and Tourism Operations Management -
Fanshawe College
B.Sc. in Hotel Management -
Amity University
Industrial Training -
The Oberoi
- AHLEI (Certified Guest Service Professional.)
- AODA
- Certified Food handler
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