Sachin Sivaraja
Hamilton,Ontario
Overview
5
5
years of professional experience
Work History
Customer Care Supervisor, Seasonal
Leon's Furniture
Newmarket, ON
03.2022 - Current
- Opening and closing duties, assisting customers and front of house assistance
- Demonstrating organizations skills through managing daily reports, restocking of supplies, maintenance of office
- Responsible for answering phones and responding to emails, coding of invoices and maintaining fax machines
- Daily production and billing duties including counting and deposit of cash, POS credit/debit systems
- Implementing friendly service, dealing with frenzied customers and proactive communication
- Improving customer experience, resulting in enhanced satisfaction, positive reviews, and increased loyalty.
Seasonal Team Supervisor, Seasonal
Tim Hortons
Newmarket, ON
06.2020 - Current
- Managing drive-through efficiency, schedules, and team knowledge, while prioritizing customer satisfaction
- Lifting heavy objects safely, maintain clean environment and working in noisy and fast paced conditions
- Demonstrating effective communications skills by attending meetings, fostering greater loyalty and positive feedback.
Community Coordinator
Malvern Family Resource Centre
Scarborough, ON
03.2019 - 03.2022
- Organized diverse community events and tasks tailored to the interests of Malvern residents
- Collaborated with community members, communicated effectively, and facilitated inclusive engagement
- Increased attendance and community involvement, fostering stronger bonds and well-being within the Malvern community.
Education
Honors Bachelor of Science - Life Sciences - Science
McMaster University
Hamilton, Ontario04.2027
Skills
- Bilingual in English and Tamil
- Conversational French and Hindi
- Beginner level Python
- Standard First Aid and CPR
- Microsoft Office (Word, PowerPoint, Excel)
- Google Suite (Docs, Sheets, Slides)
Timeline
Customer Care Supervisor, Seasonal
Leon's Furniture
03.2022 - Current
Seasonal Team Supervisor, Seasonal
Tim Hortons
06.2020 - Current
Community Coordinator
Malvern Family Resource Centre
03.2019 - 03.2022
Honors Bachelor of Science - Life Sciences - Science
McMaster University