Subanthini Subramaniam
Toronto,ON
Summary
Supervisor with management experience and exceptional people skills. Versed in communicating with customers and cooking. Has been working in a bowlerama environment for 24 years and is easily adaptable.
Overview
26
26
years of professional experience
Work History
Customer Service Supervisor
Markham Bowl
Markham, ON
09.2018 - Current
- Provided guidance and support to junior customer service representatives, including coaching and mentoring.
- Assisted customers with product inquiries and resolving complaints promptly and professionally.
- Participated in subordinates' tasks to facilitate productivity or help overcome difficulties.
Supervisor
Bathurst Bowlerama
Toronto, ON
06.2009 - 07.2018
- Supervised, developed, and delegated tasks to employees.
- Managed bowling, food and beverages
- Communicated with customers for reservations and any inquiries
Owner
Bathurst Bowlerama
Toronto, ON
06.2003 - 06.2009
Cashier Cook
Thorncliffe Bowlerama
Toronto, Ontario
06.2000 - 06.2002
- Served customers with food and beverages at snack bar
- Helped clean stations around the snack bar
Cashier Cook
Country Style
Toronto, Ontario
06.1998 - 06.2000
- Operated and maintained cleaning equipment and tools, including the dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
- Cooked and took part in meal preparation.
Education
High School Diploma -
Parkdale High School
Toronto, Ontario, Canada1996
Skills
- Collaborative/ Team oriented
- Time management skills
- Loves to work with kids and people
- Positive attitude
- Ability to work under pressure
- Excels in conflict resolution
- Bilingual ; Can speak fluent English and Tamil
Timeline
Customer Service Supervisor
Markham Bowl
09.2018 - Current
Supervisor
Bathurst Bowlerama
06.2009 - 07.2018
Owner
Bathurst Bowlerama
06.2003 - 06.2009
Cashier Cook
Thorncliffe Bowlerama
06.2000 - 06.2002
Cashier Cook
Country Style
06.1998 - 06.2000
High School Diploma -
Parkdale High School
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