Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Software
Timeline
Generic
Sabrina Shamszada

Sabrina Shamszada

Vaughan,ON

Summary

To seek and maintain part-time position that offers professional challenges utilizing interpersonal skills.

A previous patient-focused medical receptionist with 1 year of experience delivering exceptional administrative support at a walk-in clinic. Proven expertise in scheduling appointments and maintaining accurate medical records. Adept at implementing policies to improve efficiency and enhance productivity. Skilled in medical terminology, electronic health records, and ensuring 100% accuracy in record management.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Swing Shift Manager

McDonald's
08.2020 - Current
  • Improved employee productivity by implementing efficient scheduling and task allocation strategies.
  • Enhanced team performance by providing regular coaching, training, and feedback sessions.
  • Reduced employee turnover rates with effective hiring and onboarding processes.
  • Ensured smooth shift transitions by maintaining thorough communication between teams and management.
  • Ensured food service and quality control in line with regulatory affairs such as HACCP, Health & Safety standards

Medical Receptionist

West Vaughan Medical Centre
09.2022 - 09.2023
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
  • Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.

Bakery Clerk

Fortino's
03.2018 - 08.2020
  • Enhanced customer satisfaction by providing excellent bakery product recommendations and answering product-related questions.
  • Maintained a visually appealing and well-stocked bakery display, leading to increased sales.
  • Collaborated with fellow bakery staff members to streamline production processes and improve overall efficiency.

Education

Bachelor of Arts - Psychology

York University
Toronto, ON
01.2025

High School Diploma -

Tommy Douglas Secondary School
Woodbridge, ON
06.2020

Skills

  • Healthcare Administration
  • Medical Terminology
  • Professionalism
  • Critical Thinking
  • Organizational Skills
  • Multitasking Abilities
  • Records Management
  • Patient Confidentiality and Data Security

Accomplishments

  • Most improved award - 2016
  • Honors student - secondary


Languages

English
Native or Bilingual
French
Elementary

Certification

  • Workplace hazardous materials information system training - AixSafety (issued Oct 2022)
  • CPR/AED/First Aid - Canadian Red Cross (issued Feb 2023)

Software

Microsoft Word

Excel

EMR Systems

Timeline

Medical Receptionist

West Vaughan Medical Centre
09.2022 - 09.2023

Swing Shift Manager

McDonald's
08.2020 - Current

Bakery Clerk

Fortino's
03.2018 - 08.2020

Bachelor of Arts - Psychology

York University

High School Diploma -

Tommy Douglas Secondary School

Similar Profiles

CREATE PROFILE
Sabrina Shamszada