SABRINA PALERMO
Nobleton,Canada
Summary
Enthusiastic and client-focused professional with extensive experience in salon reception, scheduling, and administrative support. Skilled in managing front desk operations, coordinating appointments, and supporting daily business needs while ensuring every client feels welcomed and valued. Adept at retail sales and social media engagement to strengthen brand presence and drive customer loyalty. Highly organized, reliable, and determined, with a proven ability to thrive in fast-paced beauty environments and deliver exceptional client service.
Overview
4
4
years of professional experience
Work History
Administrative Assistant and Social Media Marketer
360 Outdoor Group
Concord, Ontario
05.2025 - Current
- Managed office correspondence and maintained organized filing systems.
- Processed invoices, payments, receipts, and other transactions.
- Handled high volumes of calls while ensuring quality service standards.
- Managed appointment bookings using scheduling software for seamless operations.
Front Desk Receptionist
Valentini Hair Design & Spa
Guelph, Ontario
08.2024 - 03.2025
- Managed appointment scheduling, phone inquiries, and client check-ins, optimizing front desk efficiency.
- Facilitated transactions while maintaining precise payment records.
- Promoted and sold various brands, effectively upselling products to meet customer needs, and increase revenue.
Junior Lash and Brow Artist
Bovjee Beauty Boutique
Guelph
09.2024 - 01.2025
- Enhanced customer loyalty by delivering outstanding support and service.
- Maintained compliance with cleanliness standards throughout procedures.
- Educated clients on the importance of maintaining their lashes through proper cleansing techniques.
- Conducted post-treatment follow-ups through calls and emails to confirm satisfaction.
Administrative Assistant/Receptionist (Summer Student)
Acorn Development
Scarborough, Canada
06.2023 - 09.2023
- Supported workflow of daily administrative tasks to achieve targets and deadlines
- Received and distributed incoming mail and digital correspondence
- Welcomed guests, issued passes and took incoming phone calls at reception
- Entered data accurately into spreadsheets and databases for record-keeping purposes
Customer Service Cashier
Metro Inc.
Newmarket, Canada
07.2021 - 08.2022
- Addressed returns and exchanges and assisted customers with refunds or product replacements
- Counted cash drawers before and after shifts and prepared cash bags
- Operated cash registers, processed payments including cash, credit cards, and gift vouchers
Education
Bachelor of Science - Biology
University of Guelph
Guelph12-2026
High School Diploma -
Sacred Heart Catholic High School
Newmarket, ON06-2022
Skills
- Administrative support
- Client Relations & Communication
- Sales & Upselling
- Inventory Management
- Date Entry & Record Keeping
- Multitasking & Time Management
References
References available upon request.
Timeline
Administrative Assistant and Social Media Marketer
360 Outdoor Group
05.2025 - Current
Junior Lash and Brow Artist
Bovjee Beauty Boutique
09.2024 - 01.2025
Front Desk Receptionist
Valentini Hair Design & Spa
08.2024 - 03.2025
Administrative Assistant/Receptionist (Summer Student)
Acorn Development
06.2023 - 09.2023
Customer Service Cashier
Metro Inc.
07.2021 - 08.2022
Bachelor of Science - Biology
University of Guelph
High School Diploma -
Sacred Heart Catholic High School